Senior Manager, Campaign Management

We are UMG the Universal Music Group. We are the worlds leading music everything we do we are committed to artistry innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music music publishing merchandising and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters and we produce distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Famehouse a division of UMG is the preeminent leader in D2C solutions in music defining & delivering the industrys best-in-class service to connect artists with their fans. Established & headquartered in Philly Famehouse powers eCommerce for UMGs labels artists and Bravado along with a select roster of 3rd party clients. Our success & culture is fueled by collaborationboth within FH and with our partners. We are passionate about the impact of eCommerce for artists providing a full service solution to grow an artists owned business including strategy creative storefront merchandising fulfillment customer service technology and more.

How we LEAD:

Merchandise and commerce are a part of the fabric of music culture. For artists its a way to develop and further articulate their brand. For fans its another pathway to connecting with an artist and the culture they represent.

Famehouse is seeking a driven individual to join our teams as a Sr Manager of Campaign Management. This role will work directly with artist teams to organize manage and execute a calendar of activity collaborating with stakeholders across departments to see through the end to end delivery of an ecommerce campaign. The ideal candidate has experience in project management within the music or entertainment industry thrives in a fast-paced environment and is passionate about connecting artists with their fans.

How youll CREATE:

• Calendar and Timelines
  • Develop and manage a detailed campaign calendar establishing key milestones and deadlines and communicating them clearly to all stakeholders.
• Cross-Functional Team Coordination
  • Gather organize manage and liaise with multiple cross-functional team members including Store Management Order Management Inventory Management Logistics Production and Marketing teams to ensure deadlines to meet launch dates.
  • Work closely with the Cross-Functional Team to ensure that they have all pertinent information for store and product launches. Field all comments/amendments to ensure timely program launches.
• Stakeholder Approvals
  • Help coordinate review and approvals of key assets from artist management and internal stakeholders.
• International Coordination
  • Work with international teams to align campaign launches across different regions ensuring a globally cohesive and timely execution.
• Storefront Management
  • Compile and track necessary logistical information for new product/program launches (SKUs product titles product descriptions imagery etc.).
  • Perform regular QA checks on active web stores to ensure proper shop functionality marketing copy and merchandising.
  • Proactively manage music and merchandise inventory levels across all stores and alert appropriate team members when product needs to be replenished.
• Reporting
  • Compile and provide various sales and inventory reports to relevant stakeholders as needed.
  • Occasionally assist in creation of eCommerce keynotes presentations and reporting as needed.
• General admin including meeting scheduling expense reports occasional travel booking.

Bring your VIBE:

• 1-2 year of relevant internship or full-time work experience preferably in music entertainment or eCommerce
• Excellent communication and interpersonal skills (verbal and written)
• Meticulous attention to detail and follow through
• Extremely organized with superior time management skills
• Ability to multitask and prioritize under tight schedules while maintaining production of high quality work
• Pro-active is your middle name. Excellent at providing information to team members before they even get the chance to ask you for what they need!
• Self-accountability to follow-through with proper consistent updates to stakeholders
• Excellent computer skills including Microsoft Office Excel PowerPoint and Google docs
• Experience with and Shopify preferred but not required
• Experience with Photoshop is a plus but not required
• Strong interest in learning more about eCommerce Operations and eCommerce Marketing

Perks Playlist:

Join an entrepreneurial global organization where authenticity boldness creativity connection drive and insight arent just valuestheyre how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical dental and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes spa treatments meal services travel and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

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Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.