Director, Operations & Strategic Projects

London - UK

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Director Operations & Strategic Projects

We are seeking a Director Operations & Strategic Projects to act as the operational engine of The Trust. Reporting to the SVP this role sits at the intersection of strategy and execution translating leadership priorities into well structured projects scalable workflows and measurable outcomes.

This is a player coach role for a senior project leader who is equally comfortable setting direction and rolling up their sleeves. You will bring clarity to complexity optimise how our global teams work together and lead the organisation through its next phase of operational and AI driven evolution.

The Trust The Wall Street Journal

The Trust is the global custom content experiences and events studio of The Wall Street Journal. We partner with some of the worlds most influential organisations to deliver authoritative storytelling and carefully curated experiences at global scale.

As the business continues to grow we are building the operational foundations needed to scale with consistency quality and impact.

You Will

Lead Strategic Projects and Execution

Own the end to end delivery of high impact strategic initiatives from scoping and stakeholder alignment through to execution tracking and delivery
Act as a force multiplier for the SVP converting strategic priorities into clear roadmaps with milestones KPIs and ownership
Establish and embed consistent project governance providing visibility into progress risks and resourcing across the portfolio

Enable Cross Functional Collaboration

Serve as the connective tissue across Content Events Design Engineering and Operations teams in the US and internationally
Ensure complex multi disciplinary initiatives remain on track on budget and aligned to business priorities
Build a deep understanding of team roles and workflows to design more efficient and scalable ways of working

Drive AI Integration and Change

Lead the rollout adoption and ongoing optimisation of AI tools across the studio treating AI readiness as a core operational capability
Partner with technology vendors to assess pilot and integrate tools that enhance content production discoverability and decision making
Drive change management through training communication and feedback loops to ensure tools are adopted effectively

Build Operational Excellence

Audit and evolve the operating model to reduce friction and improve delivery velocity using appropriate project management methodologies such as Agile or Lean
Partner with Finance to manage the resourcing mix across employees freelancers and external partners
Define clear decision rights and escalation paths to support fast confident decision making as the organisation scales

Support Financial and People Leadership

Support budget planning and tracking for strategic projects identifying opportunities for efficiency and cost optimisation
Introduce clear frameworks and standards that enable managers to lead their teams with greater accountability and confidence

You Have

Experience and Expertise

Demonstrable experience in senior operations or project leadership roles within a creative studio custom content environment or high performance media organisation
Proven experience delivering complex large scale initiatives across multiple global stakeholders
Strong working knowledge of project management methodologies; formal certification such as PMP Prince2 or Agile is a plus

Technical and Strategic Capability

Practical experience implementing new technologies including AI tools into established workflows
Ability to simplify complex problems and design processes that support rather than constrain creative teams

Leadership and Influence

Comfortable influencing without direct authority in a matrixed environment
High emotional intelligence sound judgment and the ability to remain calm under pressure
Strong communication skills and a collaborative outcomes focused approach

Global Mindset

Comfortable working across time zones and when needed during US business hours
Willingness to travel occasionally to support alignment across international teams

Why This Role Matters

This role is foundational to The Trusts next stage of growth. You will not simply manage projects; you will build the operational infrastructure that allows one of the worlds most respected creative studios to innovate and scale with confidence. As ambitions grow your work ensures delivery remains consistent efficient and high quality.

#LI-Hybrid

Reasonable accommodation: Dow Jones Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application due to a disability email us at Please put Reasonable Accommodation in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Media Sales

Job Category:

Project/Program Management

Union Status:

Union role

Required Experience:

Director

Job Description:Director Operations & Strategic ProjectsWe are seeking a Director Operations & Strategic Projects to act as the operational engine of The Trust. Reporting to the SVP this role sits at the intersection of strategy and execution translating leadership priorities into well structured pr...