Consultant In Home Care
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Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Consultant In Home Care
Full-time 12-month contract
Camberwell VIC
About the Role
As an In-Home Care Consultant you will play a pivotal role in Baptistcares customer journey acting as the trusted first point of contact for qualified enquiries. You will nurture and guide prospective customers and their families through the aged care journey from initial enquiry through to sign-up or booking a home visit.
This is a relationship-focused phone-based role where your ability to build trust provide tailored support and confidently convert opportunities will directly impact customer outcomes. Working closely with Marketing and Customer Liaison Consultants you will manage a strong pipeline of leads deliver targeted outbound communications and ensure every customer experiences a seamless compassionate and professional transition into Baptistcares services.
About You
You are a confident communicator who builds trust quickly and genuinely cares about supporting older Australians and their families.
You will bring:
- Exceptional communication skills
- Strong relationship-building ability
- Confidence in converting relationships into sales outcomes
- Experience working in a phone-based or call centre environment
- Experience in phone-based sales
- Resilience and the ability to handle objections
- Strong organisational skills and attention to detail
- Ability to multitask and manage competing priorities
- A customer-first mindset
Additional Requirements
- Willingness to undertake a satisfactory Police Check
- Willingness to undertake a medical assessment
- Willingness to travel across Victoria (including occasional overnight stays if required)
- Ability to meet the inherent requirements of the role
How to Apply
ClickApply Nowto submit your application.
Only short-listed applicants will be contacted.
- Applicants must have the right to work in Australia.
- The successful applicant will be required to undergo a National Criminal History check.
- Must have a Working With Children Check.
- Must have a Drivers licence and own reliable vehicle.
If you require support with the application process please contactEman Elhessny on
At Baptcare we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees volunteers the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
Baptcare is dedicated to the safety empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful protective environment that supports infants children and young people to feel safe and respected.
Baptcare (VIC TAS) is proud to be working towards uniting with BaptistCare (NSW ACT WA) and Baptist Care SA to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together we are building on a shared history of care and compassion expanding our reach and strengthening our mission to help people live well with dignity and purpose.
Required Experience:
Contract
Key Skills
- Senior Care
- Developmental Disabilities Experience
- Behavior Management
- Computer Skills
- Caregiving
- Home Care
- Copywriting
- Child Protective Services
- Medication Administration
- Social Work
- Writing Skills
- Addiction Counseling
