Clerical in Charge Medical Receptionist

Toowoomba - Australia

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you looking for the opportunity to step into a Leadership role

Perhaps as the new Clerical in Charge at our busy Toowoomba practice at Darling Downs Radiology.

ABOUT US
At Darling Downs Radiology we strive to provide the highest quality comprehensive diagnostic imaging service to the people of the Darling Downs Region.

We operate in a field where technological change is constant and are committed to stay at the leading edge of innovation.
Our vision is to continue to produce excellence in diagnostic imaging and patient care in an innovative and caring environment for our referring practitioners and their patients.

Darling Downs Radiology is a division of South Coast Radiology and one of the leading brands within the Integral Diagnostics (IDX) Group and one of the leading providers of quality diagnostic imaging services across Australia and New Zealand.

ABOUT THE ROLE
Darling Downs Radiology is seeking a Clerical in Charge (CIC) to lead the Radiology Administration Team.

As the CIC you will work closely with the Radiographer in Charge (RIC) to ensure that the reception team provides a superior service that delivers excellence in diagnostic imaging to our valued patients and referring doctors through training support and guidance of the reception team as well as be responsible for the diary management patient data entry and practice revenue cycle.

This is a Full Time Permanent position working Monday to Friday.

Reporting to the Clerical Manager; Your role will include:

Managing of the site Clerical Team as well as any Clerical Rovers
Provide support and mentoring to the site reception teams.
Provide continuous training and development to site reception teams
Excellence in customer service delivery in order to exceed patient and referrer expectations.
Effective communication and interpersonal skills to show patients care compassion and empathy
Excellent attention to detail to ensure patient confidentiality
Diary Management
Ensure practice and clerical appearance standards are maintained
Excellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business.
Detailed analytical and problem-solving skills
Strong attention to detail and focus on completing high quality work
An ability to work autonomously as well as part of a collaborative team.
Excellent time management and organisational skills with ability to meet targets
A can do attitude that builds rapport with patients staff and professionals easily
Be committed to your own professional development and embrace ongoing learning opportunities.
Other duties as directed by the Administration Services Manager Clerical Manager and RIC

FOR YOU

A strong culture that fosters teamwork community and inclusivity.
Work life balance
State of the art training programme dedicated to preparing you with the necessary skills and knowledge to excel in your career
Full Uniform provided
Staff recognition programs and awards
Fitness Passport with over 1000 locations nationwide
Employee benefits such as paid paternal leave assistance programs discounted healthcare for you and your immediate family.
Fantastic development opportunity to further your career with SCR
Share your years of knowledge and experience to help train problem solve and trouble shoot
Increase your existing knowledge in Radiology Administration

ABOUT YOU

Demonstrated Radiology administration experience essential
Demonstrated Leadership experience essential
Leadership abilities to support the team and practices
Experience using RIS platforms - ideally Karisma.
Demonstrated knowledge and understanding of all radiology billing policies and procedures (including Medicare DVA Work Cover and Inpatient billing)
Excellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business.
Detailed analytical and problem-solving skills
Strong attention to detail and focus on completing high quality work
An ability to work autonomously as well as part of a collaborative team.
Excellent time management and organisational skills with ability to meet targets
A can do attitude that builds rapport with patients staff and professionals easily
Be committed to your own professional development and embrace ongoing learning opportunities.

How TO APPLY

Please click apply or Email your CV to Aaron Piscopo (Talent Acquisition)

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world by delivering the best health outcomes one patient at a time.

Required Experience:

Junior IC

Are you looking for the opportunity to step into a Leadership rolePerhaps as the new Clerical in Charge at our busy Toowoomba practice at Darling Downs Radiology.ABOUT USAt Darling Downs Radiology we strive to provide the highest quality comprehensive diagnostic imaging service to the people of the ...