Lead Threat Detection and Response Engineer

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations keeping humans in the loop for complex inquiries and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4000 of the worlds most popular appsincluding industry leaders like Match Group Rakuten Yahoo and CoupangSendbird powers over 7 billion messages every month.

As part of the march towards our vision of building a powerful user engagement platform we are scaling a world class AI-native Security-Team to help secure our customers data and earn their trust. Specifically we are hiring a Lead Threat Detection & Response Engineer who can take our detection and response program that favors automation over manual work to the next level.

What Youll Do:

• Mature our threat detection program by analyzing gaps and mitigating risks via detective controls
• Coordinate and drive resolution on a diverse range of incidents. Analyze root causes trends and systematic issues
• Develop and deploy detections using engineering practices (testing/validation CI/CD pipelines detections as code etc
• Mature incident response playbooks
• Mentor other members of the team
• Partner with other teams to improve Sendbirds security posture
• Research and identify new attacks against SendBirds products.
• Conduct internal Red Team and Table Top activities to identify gaps in our controls.

What Youll Bring to the Table:

• Ability to remain calm during security incidents
• Experience working with SIEM solutions and tuning detection signatures
• Ability to script solutions to enable automations deploy detections or quickly parse log files.
• An ability to reason about security decisions
• Experience leading projects from start to finish and mentoring other security practitioners
• AWS experience.
• An ability to communicate ideas clearly and effectively to large audiences

Bonus Points for:

• Presenting at conferences or working on open source projects.
• Experience with developing security tools.
• Running actual security incidents end-to-end

Compensation:

Our US benefits include (but are not limited to)

• 20 days PTO 13 paid US company holidays 7 sick days 1 volunteer day plus 2 rest/rejuvenation days and birthday day off
• Company subsidized medical dental vision insurance
• Flexible Spending Accounts
• Parental leave
• Life and disability insurance
• Be Your Best Self: An annual stipend of $3500 (prorated after 3 months) for expenses ranging from professional development classes and training to personality assessments gym memberships books fitness classes mental health services and massages

Pay Transparency

For cash compensation we set standard ranges for all roles based on function level and geographic location. To determine our ranges we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $225000 - $260000. This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including but not limited to skill sets experience and training licensure and certifications and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind we require all employees within an hours commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds experiences and skill sets. Sendbird is a place where everyone can learn and grow. We respect promote and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Combining omnichannel AI and battle-tested award-winning communication APIs Sendbird enables businesses to build AI agents and meaningful customer connections at scale.

Trusted by 4000 leading appsincluding DoorDash Match Group Noom and Yahoo SportsSendbird powers over 7 billion conversations every month offering exceptional reliability security and compliance that meet enterprise-level demands.

Headquartered in California Sendbird is backed by ICONIQ SoftBank Tiger Global Y Combinator and other reputable investors.

Required Experience:

IC