Sr. Principal Engineer

Job summary

The Senior Principal Software Engineer is a handson technical leader responsible for the architecture design and delivery of complex highly available infrastructure platforms and related systems. This role operates across multiple teams and initiatives setting technical direction driving engineering best practices and ensuring that our infrastructure is scalable reliable secure and costefficient.

What you will do

• Own the endtoend architecture for crossfunctional initiatives on the DNS infrastructure platforms including design review and guidance through implementation and rollout.
• Provide technical leadership and mentoring to DevOps Engineers helping them make sound design decisions and improve design quality and operational excellence.
• Drive the evolution of the platforms architecture (lead design implementation and evolution of infrastructure automation monitoring and system reliability practices) ensuring a continued commitment to providing 100% service availability.
• Partner closely with functional partners; Product Management Engineering Support Security and IT to ensure customer needs are met. Resolve issues shape technical roadmaps identify dependencies and derisk complex projects early.
• Anticipate and address systemic issues such as scalability bottlenecks reliability gaps and accumulated technical debt and lead longterm remediation efforts.
• Participate in on-call rotation as a senior escalation point for critical production incidents guiding troubleshooting rootcause analysis and followup improvements.
• Evaluate and champion key technologies tools and frameworks aligned with our stack (e.g. Java/Go services cloud infrastructure DNS and networking components CI/CD tooling) and drive their adoption through clear examples and documentation.
• Represent Infrastructure Engineering requirements in crossfunctional forums architecture councils and customer or partner discussions when deep technical context is required.
• Drive improvements in release management incident management capacity planning and operational readiness.
• Own and improve standard operating procedures and system documentation.

What you will have

• Demonstrated expertise with CI/CD implementations (zero-touch provisioning) Cloud technologies (AWS preferred) DNS Linux systems administration and performance tuning (CPU memory disk network) networking fundamentals / BGP configuration and the operation of highavailability latencysensitive services.
• Demonstrated ability to design and evolve complex systems including clear articulation of tradeoffs around performance reliability security and cost.
• Demonstrated ability to perform forensic system administration troubleshooting unfamiliar Linux systems and services.
• Experience leading multiteam initiatives influencing without direct authority and aligning stakeholders around a shared technical direction.
• Experience leading release management processes in highly available globally distributed environments preferably as a member of the change advisory board.
• Experience building and maintaining observability systems and developing custom dashboards to monitor key performance indicators.
• Excellent written and verbal communication skills including the ability to write clear design documents present technical topics and communicate effectively with both technical and nontechnical partners.
• Operates with a high sense of ownership for platform health quality and longterm maintainability.
• Acts as a force multiplier by improving patterns tooling and practices that enable other engineers to deliver faster and safer.
• Models our engineering values: collaboration transparency datadriven decisionmaking and continuous learning.
• Willingness and ability to learn new languages and technologies as needed by the business.
• Passion for operational excellence security and performance.

Nice to have

• Hands-on experience with AWS services (EC2 IAM VPC etc.) and provisioning tools like Terraform and Packer.
• Advanced proficiency in scripting and automation using Ansible Bash Python Packer and Terraform.
• Experience with datacenter operations including racking stacking and remote system management.
• Experience with Kentik Splunk or similar network visibility and observability platforms.

Benefits

• Generous time off policies
• Top shelf benefits
• Education wellness and lifestyle support

#LI-RR1