Workplace and Concierge Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
About the role -
We are currently seeking a talented and motivated Workplace and Concierge Manager Global Corporate Services to lead our clients premises located on Philip Street in Sydney CBD. You will lead the end-to-end experience of our clients workplace that spans over 23 thousand square feet and is home to a workforce of 80 employees. The workplace incorporates 6 client-facing meeting room and event spaces with capacity up to 100 pax and 2 pantries.
The Workplace and Concierge will be based at our clients main reception desk working alongside one full-time JLL onsite employee and will lead the delivery of our clients corporate services scope including Facilities Management Hospitality and Event Management
To support our clients operations the position will follow a rotating schedule from Monday to Friday alternating between 8:30am - 5:00pm and 9:30am - 6:00pm shifts. Flexibility will be required where necessary to support after hour facility management activity and after hour client events. This position is not hybrid.
Responsibilities / Scope of Service:
Greeting clients and visitors and escorting them to the meeting room. Serve drinks to clients in meeting rooms whenever necessary
Handle telephone switchboard- both internal and external to the firm
Manage all client meeting room reservations using our clients EMS meeting room booking system
Develop andmaintainstrong relationships across the workplace including with Executive Assistants senior leadership base building management and other key stakeholders
Be responsible forthe end-to-end coordination of all catering requirements vendor liaison menu selections billing onsite vendor coordination including setup and breakdown of spaces
Coordinate onsite events up to 100 pax including all catering requirements vendor liaison menu selections AVfurnitureand ad hoc vendor requirements including setup and breakdown of spaces
Raise work orders for repairs/rectification and maintenance personnel as needed while being the point of contact for all facilities related services
Manage 3 onsite staff pantries
Ensure adherencewithlocal and regional health and safety regulations. Report any incidents throughclientportalin a timely manner.
Proactively manage andmaintainpositive vendor relationships (i.e.outsourced vendorsfoodand beverage suppliersetc); including conducting regular performance evaluation meetings to ensure service levels and values are achieved and within budget as well as invoice processing and payments/re-charges
Provide escort to FM vendor to carry out ad hoc works if necessary.Assistin coordination and supervision of maintenance and repair works if needed
Qualifications & Requirements:
Experience working in corporate services with hospitality and operationsbackgroundpreferred
Solid understanding of Workplace Experience and Facilities Management
Proventrack recordmanaging small teams of employees and vendor relationships
A professional who is comfortable working in a client-facing reception environment
Excellentwritten and verbal communication skills with strong interpersonal abilities
Exceptional serviceorientationwith ability toanticipateneeds and handle challenge situations diplomatically
Outstanding multitasking andprioritisationskills with keen attention to detail across multipleprojectsand deadlines
Advanced knowledge of corporate service platformseg: Concur CVENT IWMS tool Adobe Suite BOX MS Office Suite
What you can expect from us
As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive is why for more than a decade we continue to rank among the Worlds Most Ethical Companies.
We support applications from all underrepresented groups including Aboriginal and Torres Strait Islanders LGBT people with disability and people of all age religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
ECREQ482037
Location:
On-site Sydney NSWIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Required Experience:
Manager
Key Skills
- Compliance Management
- Administrative Functions
- Oversight
- Administrative Activities
- Administrative Tasks
- Budget Preparation
- Facilities Management
- Daily Operations
- Account Management
- General Ledger Accounts
- Personnel Files
- Administrative Management
- Financial Statements
- Administrative Operations
- Annual Budget
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.
