The Security Officer II provides security and protection for guests employees and the property. Maintains crowd control prevents theft and discourages altercations in a high-volume atmosphere. The Security Officer works in an efficient and professional manner while maintaining a positive attitude and always delivering superior guest service. The role sets the standard for venue Security through on-the-job interaction and demonstration. This is not an all-encompassing job is dependent on the venue of hire and offered position which will be presented for review and acknowledgment upon hire
ESSENTIALFUNCTIONSOFTHE POSITIONINCLUDEBUTARE NOTLIMITEDTO:
Providessecurityandprotectionforourguestsemployeesandcompanyproperty
Maintainup-to-dateknowledgeofpersonsofinterestwhomaybedeniedentranceintoourvenueorpast employees who have been 86ed from the venue
Maintainup-to-dateknowledgeofVIPcustomers/clientsaswellashotelexecutives
Informmanagementofanycomplaintscommentsorincident
Appearinthedress codeforallshifts atyourscheduledtime
Alertandgetapprovalforallbreaksleaveofrotation ordutieswhichyoucannotperformatthetimethey were assigned to you
Beattentivetoallcompany-relatedevents andupcomingvenuesand changes
Keepaproperandprofessionalappearanceand attitude
Maintainandpromoteafriendlyatmosphereforcustomersandstaff
Complywithaddedhoursortimeframeafterascheduledshift as needed
Circulateamongguestsandemployeestopreserveorderandprotectproperty
Administerfirstaidandassistinjuredguestsor employees
Ensurethatproperauthoritiesare contacted
Upholdslawandorderinthehotelinconjunctionwithlocallaw enforcement
Remainsalertforanysuspiciouspersonsor activities
Reportsanysafetyhazardsimmediately toMaintenanceand/or Management
Answersallguestquestionsandfurnishesdetailedinformation oncasinofacilitiesattractionsretailshopsandfood and beverage locations
Followsradiocommunicationproceduresandcorrespondingcodes
Reactprofessionallyandrationallyinemergencyandpressure situations
Restrainsintoxicateddisorderlyorinsubordinateguestsandalertsmanagementimmediately
Followstheestablishedproceduresforescortingandassistingnecessaryemployeestocashcontrol
Communicateprofessionallywithallmanagement
Promoteandpracticessafetyawarenessandbehavioradheringtoallsafetystandards
Directsemergencyvehicleswhencalledupon
Assistsand/orcompletesadditionaltasksasassigned
EDUCATION/WORKINGKNOWLEDGE:
2yearsofSecurityexperienceor3yearsofHospitalityexperiencepreferred
21yearsofage
Maintainaprofessionalneatandwell-groomedappearanceadheringtoCompanystandards
Possessionofortheabilitytopossessallstaterequiredworkcards fortheposition
SKILLS/PHYSICALDEMANDS /WORKENVIRONMENT/ SCHEDULE:
Theworkenvironmentcharacteristicsand/orphysicaldemandsdescribedherearerepresentativeofthose aTeamMember encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Excellentwrittenandverbalcommunicationskillsrequired
Abilitytokeepanopenandobjectiveview
Ability tomaintaincomposureandstayfocused
Musthavestrongproblem-solving skills
Abilitytowritereportsbusinesscorrespondenceandproceduremanuals
Ability toworkunderpressure
Musthavegoodpositiveenergythroughouttheday
Mustbeabletoreadandprint legibly
Mustbeabletositand/orstandforextendedperiodsoftime
Mustbeobservantandquicktorespondtovarioussituations
Mustbeabletomovequickly
Mustbeabletopushandliftupto 75lbs.
Smallto Mediumofficeenvironment
OfficeCasinoNightclubBarLoungeand/orRestaurantworking environment
Work in an environment that is subject to varying levels of noise crowds and smoke the severity of which depends upon the guest volume
Mayworkextendedhoursirregularshiftseveningand/orweekendshiftsandholidayworkmayberequired
Maintainaprofessionalneatandwell-groomedappearanceadheringtoCompanystandards
Mustbeeffectiveaspartofateam;ability tointeractwithinternalandexternalcustomersmanagersandco-workers in a professional courteous manner
Abilitytomaintainahighlevelofconfidentiality
Abilitytohandleafast-pacedbusyandsomewhatstressfulenvironment
Required Experience:
Unclear Seniority
ABOUT TAO GROUP HOSPITALITY ; Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of wid ... View more