Night Manager
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Find Your Shangri-La in Shangri-La.
Headquartered in Hong Kong SAR Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties wellness and lifestyle facilities.
Today the Group owns operates and manages 100 hotels under our family of five brands: Shangri-La Hotels & Resorts Shangri-La Signatures Kerry Hotels JEN by Shangri-La and Traders.
Luxury 5-Star Hotel in Hong Kong Island Shangri-La
About the Role
As a Night Manager you will be managing the key aspects of guest room operations toensurea smooth and personalized experience aligned with Shangri-Las service standards.
Key Responsibilities
- Supervise VIP guest services ensuring all guest feedback and incidents are accurately and promptly addressed / documented.
- Lead the Hotels Emergency Response Team during night shifts and engage in regular Emergency Response training and exercises.
- Address security health and safety issues in accordance with Hotel policies and procedures.
- Review and approve all Front Office night audit reports prior to finalizing the Opera PMS night audit.
About You
- Diploma or above in Hospitality Management.
- At least 5 years of relevant experience in Front Office of sizable Hotels including 3 years in a supervisory role.
- Solid knowledge of Opera PMS Front Office system general Hotel operations policies and procedures.
- Knowledge of life and health safety procedures would be an advantage.
- Strong interpersonal and communications skills.
- Excellent command of spoken English Cantonese and Putonghua.
Why Join Us
- A workplace that values your passion and supports self-realization and personal growth.
- Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
- Competitive benefits recognition programs and colleague stay/travel perks that reward your contribution and dedication.
- Teams that promote inclusion and respect value diversity and foster a secure environment where everyone can thrive.
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Inventory Control
- Hospitality Experience
- Dayforce
- Lean Six Sigma
- Management Experience
- Facilities Management
- Warehouse Experience
- Supervising Experience
- Restaurant Management
- Commercial Cleaning
About Company
Book direct for offers and packages at the best rate guaranteed. Join Shangri-La Circle to enjoy exclusive member rates with more flexibility and privileges.
