Fitness and Fandom builds customer experiences that connect customers to their passions through relevant timely and delightful shopping experiences. Our fandom program creates cohesive experiences where sports fans feel understood by Amazon celebrating every moment emotion and milestone from big games and playoffs to trades and drops helping customers quickly discover and buy licensed franchise merchandise across Sports Entertainment and Music.
We are looking for a Principal TPM who is a true sports obsessive someone who follows teams leagues and storylines closely and can translate fan moments into predictable program delivery through crisp technical plans execution mechanisms and cross org coordination.
As Principal TPM for Fitness and Fandom Customer Experiences you will own end to end program delivery for franchise based shopping experiences and the technical capabilities that power them: scalable content pipelines customer experience modules experimentation measurement and integration across various surfaces. You will partner with Engineering Science Design and business teams across Sports and Outdoors to understand customer and selling partner needs then drive program development with dedicated engineering science and design partners and senior leadership.
This role is successful through strong partnership: Business PMs Marketing and BD own program strategy partnerships and go to market. Engineering and Science own architecture and implementation. This TPM owns execution strategy technical program mechanisms dependency management risk management and predictable delivery.
You are naturally curious data driven and entrepreneurial as you take end to end ownership for program execution. You are the kind of leader who anticipates bottlenecks deftly navigates ambiguity makes informed trade off decisions and skillfully balances business needs versus technical constraints. You have exceptional written and verbal communication skills that help you build strong partnerships with colleagues and influence senior leaders.
If you enjoy cutting through ambiguity challenging traditional approaches eliminating complexity and innovating on behalf of customers come join us!
Key job responsibilities
Own end to end program delivery for customer experiences across licensed sports (fandom) and fitness driving predictable launches through scalable content engines powered by LLMs and generative image models
Establish and run program mechanisms including weekly reviews dependency tracking launch readiness reviews and WBR/QBR inputs that drive continuous improvement
Deliver on VP and Director level commitments by owning quarterly business review goals with direct accountability leveraging data to define success metrics and track performance
Manage complex cross org dependencies across partner teams including Brand Stores Ads Design Marketing Personalization Search and Browse
Coordinate AI and automation delivery with strong governance including evaluation plans for LLM powered content human in the loop review and quality standards for licensed content
Anticipate and remove blockers by identifying risks early driving tradeoffs and keeping teams focused on critical path to business outcomes
Improve engineering velocity by standardizing playbooks and repeatable launch patterns for tentpole events such as playoffs finals and season openers
Mentor TPMs and raise the bar on program management craft across the organization
- 7 years of technical product or program management experience
- 10 years of working directly with engineering teams experience
- 5 years of software development experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Bachelors degree
- 8 years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Usage of generative AI tools to enhance workflow efficiency with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products workflows or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 177000.00 - 239400.00 USD annually