Deployment Engineer
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Job Location:
Wichita, KS - USA
Monthly Salary:
$ 131000 - 164000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
At NetApp we help customers turn operational complexity into opportunity through intelligent data infrastructure. Our success depends on the reliability and predictability of our cloud services and that begins with disciplined release management strong change governance and seamless coordination across engineering teams.
We are seeking an Deployment Manager to support release execution activities across a cloud storage this role you will contribute to safe and timely production deployments by ensuring that release processesand change management workflows are executed with high quality and attention to detail.
You will work closely across Engineering teams and crossfunctional partners to keep releases moving efficiently ensure compliance with change management requirements and provide operational visibility to leadership. Based on experiences with driving software deployment you will generate a roadmap to automate and optimize processes making software deployment more robust and efficient. The roadmap will include building a framework for engineering teams to conduct their own software deployment autonmously ensuring adequate service health validation checks are in place and reporting is available for passive use. This is an excellent role for someone early in their career who is detailoriented processdriven and passionate about reliability quality and operational excellence.
Success Profile
A successful Deployment Managertypically demonstrates the following traits:
- Detailoriented and methodical
- Organized with strong tasktracking habits
- Clear communicator across async and realtime channels
- Comfortable with fastpaced multistakeholder environments
- Processminded with interest in operational rigor
- Eager to learn ask questions and grow domain expertise
- Collaborative supportive and dependable
- Familiar with CI / CD pipelines and general software deployment methodologies
- Has experience with coordinating incident response to quickly mitigate software deployment blockers and/or service health issues.
Responsibilities
Release Management Support
- Assist in coordinating release preparation and handoff activities across engineering teams.
- Ensure required prerelease inputs (e.g. configuration merges build validation dependency readiness) are complete before releases enter staging or production pipelines.
- Support the queuing and tracking of releases in CI/CD pipelines monitoring for progression blocks or delays.
Change Request Preparation
- Prepare change requests with accurate build data affected components justification and required details.
- Conduct firstpass validations of change requests to ensure completness and compliance with evolving partner rules.
- Route change requests to appropriate approvers and monitor the approval chain escalating when delays occur.
- Support routine renewal/update cycles for deployment that are exempt from rigorous change management processes.
Deployment Coordination
- Coordinate across engineering teams to facilitate production deployments.
- File and track support cases and bug reports as required to initiate or unblock deployments.
- Monitor deployment progress track success/partialsuccess/failure signals and capture notes for followup.
- Assist with retry workflows by incorporating updated build numbers and ensuring corresponding change requests are filed correctly.
Operational Reporting & Communication
- Prepare and share deployment updates in the appropriate communicationchannels and meetings.
- Update dashboards and Confluence pages to reflect current deployment status release progression and changes in readiness criteria.
- Summarize key updates for recurring release syncs and engineering review meetings.
- Maintain accurate records of operational activity approvals and changes to support incident reviews and retrospectives.
Process Documentation & Continuous Improvement
- Maintain internal documentation for change request submission release handoff anddeployment workflows.
- Identify recurring gaps in release inputs late configuration merges or missed readiness tasks and help propose procedural improvements. Generate a backlog of improvements prioritize improvements based on impact and drive for desired outcomes.
- Assist in implementing process refinements recommended by senior engineering and production leaders.
- Participate in retrospectives and governance forums capturing action items and updating documentation accordingly.
Job Requirements
Minimum Qualifications
- 3 years of experience in software operations program coordination or a technical support role.
- Strong attention to detail organizational skills and ability to manage multiple concurrent tasks.
- Effective written and verbal communication across technical and nontechnical audiences.
- Experience working with ticketing workflow or change management tools (e.g. ServiceNow Azure DevOps EV2 Jira).
- Interest in cloud services production operations DevOps practices and reliability engineering.
Preferred Qualifications
- Experience with Python and/or Powershell automation.
- Familiarity with release pipelines deployment workflows or change governance (R2D/SafeFly experience a plus).
- Exposure to Azure cloud computing concepts or distributed systems.
- Ability to interpret technical documentation (e.g. deployment guides configuration change specs).
- Experience contributing to process or documentation improvement efforts.
Education
Bachelors degree in Computer Science Engineering Information Systems or equivalent practical experience.
Compensation:
The target salary range for this position is $131000-$164000. The salary offered will be determined by the candidates location qualifications experience and education and may be outside of this range. The range is based on On Target Earnings (OTE) representing the total potential earnings which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards reflecting a variety of factors and include a comprehensive benefits package. This may cover Health Insurance Life Insurance Retirement or Pension Plans Paid Time Off various Leave options employee stock purchase plan and/or restricted stocks (RSUs). These offerings are subject to regional variations and governed by local laws regulations and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
Required Experience:
IC
Key Skills
- Jenkins
- Python
- Active Directory
- VMware
- Engineering
- Tcp/IP
- Deskstops
- OS
- Windows
- Database
- Linux
- Java
- Troubleshoot
- Technical Support
About Company
At NetApp, our top priority is the health and safety of our event attendees and employees, including every community around the world being impacted by COVID-19. As a result, we have decided to reimagine our annual NetApp INSIGHT Paris and Berlin events to be fully digital. We’re als ... View more
