Imaging System Specialist IT System Administration Journey
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Job Location:
Tumwater, WA - USA
Monthly Salary:
$ 7147 - 9612
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Description
The Department of Revenues (DOR) Information Services division is looking for an IT System Administrator - Journey who will serve as our Imaging System Specialist (Administrator) on the Imaging team in the E-Commerce & Business Systems section. This team is responsible for supporting the Imaging system applications processes and end users.The hiring manager may start screening applicants as early as February18 2026 and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.Revenueis a dynamic learning organization where you will experience a remarkable work-life balance with amazing leadership and talented co-workers ready and focused to achieve the agencys goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color immigrants refugees LGBTQ people with disabilities and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health dental and vision coverage deferred compensation plans and as a public service employee you may also be eligible forstudent loan forgiveness.
Visit these links to watch ourrecruitment videoto find out more about our agency and seewhat our employees sayabout why Revenue is a great place to work.Please review the opportunity details below and forward this message to others you feel may be qualified.Duties
This position supports Revenues Integrated Document System (IDOCS) environment. Responsibilities include systems analysis application and workflow configuration user rights and security development coordination customer service and maintenance of the enterprise system composed of multiple customized off-the-shelf (COTS) software applications. The position has experience with Enterprise Content/Document Management software tools and services to seek out innovative solutions that meet the agencys business needs strategic goals or initiatives.
Below are some other responsibilities associated with the position:- Plan and complete complex administration configuration development and maintenance of the enterprise document management system.
- Solicit customer requirements to understand business needs and provide expert consultation on best practices to meet those needs including the incorporation of new technologies.
- Plan and implement software architecture in coordination with other technology teams and staff.
- Respond to complex issues and questions from customers on existing systems applications and workflows.
- Provide expert-level technical support and troubleshooting of problems that affect performance within the systems and independently make corrections to improve performance to acceptable levels.
- Provide escalated support for the imaging systems and tools.
- Provide industry technical expertise and extensive knowledge to team or business stakeholders on document management and records management.
- Collaborate with manager/supervisor and/or project managers in estimating task efforts and validating activities while working on projects.
- Ensure quality work by conducting code reviews coordinating regression tests and reviewing system documentation completed by team members.
Qualifications
Please ensure that your application materials address the following knowledge skills and abilities.
The ideal candidate will possess the following knowledge skills and abilities in thefollowing areas:
- Progressive experience maintaining and enhancing complex Enterprise Content Management (ECM) or document management applications and systems (e.g. Unisys Infolmage Laserfiche OpenText Kofax Capture ILINX Capture etc.).
- Progressive experience administering IT systems using industry standard methodologies and practices; and/or leading/supervising or developing staff with responsibility for production systems. This experience must also include consultative experience in information technology system analysis and troubleshooting or problem resolution.
- Proficiency with MSOffice Software products such as Word Excel Outlook and PowerPoint.
- Working knowledge of programming languages such as SQL C# C etc.
Preference may be granted to candidates who possess:
- A bachelors degree in an information technology field with an emphasis in software development and hardware support.
- Five (5)years of experience maintaining and enhancing complex Enterprise Content Management (ECM) or document management applications and systems (e.g. Unisys Infolmage Laserfiche OpenText Kofax Capture ILINX Capture etc.).
- Four (4) years of experience administering IT systems using industry standard methodologies and practices; and/or leading/supervising or developing staff with responsibility for production systems. This experience must also include consultative experience in information technology system analysis and troubleshooting or problem resolution.
To be considered:- Complete your online application in detail as it will be used as your initial resume.
- Attach a cover letterthat clearly and thoroughly describes how you meet the required competencies (qualifications) listed in this job posting.
This position functions within a fast-paced complex environment within which accuracy timeliness and communication are essential. Throughout our selection process we will also be evaluating candidates who clearly demonstrate the behavioral attributes and skills to be successful in this environment.
To take advantage of Veterans preferenceplease attach your DD-214 member 4 long form or your NGB-22. Please black out your Social Security number and date of birth.
QuestionsHello my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran I understand the difficulty of finding an enjoyable career with a work-life balance. At Revenue we pride ourselves on connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team ator give me a call .Supplemental Information
- The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months.This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful inclusive culture for people with disabilities as well as members of all protected groups and statuses. We encourage you to apply.
If you need help during the application process please call the Human Resources Office at . Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-.
Required Experience:
IC
Key Skills
- Computer Science
- Active Directory
- Clearance
- Facility
- HVAC
- Linux
- Project Management
- Troubleshoot
- Desktop
- Control Systems
- Management System
- Setup
- hardware
- Data Analysis
- Technical Support
