Customer Experience Specialist – English Speaker – Sofia

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Customer Experience Specialist English Speaker (On-Camera Role) Sofia

Location: Sofia Bulgaria
Start Date: ASAP
Schedule: 24/7 Rotational Shifts
Work Model: On-site
Employment Type: Full-time

Job Overview

We are looking for an English-speaking Customer Experience Specialist to join an international team in Sofia.

This role involves interacting with users in a live on-camera environment delivering a high-quality and engaging customer experience. It is ideal for confident communicators who are comfortable working in front of a camera and thrive in dynamic settings.

Key Responsibilities

Interact with users in a professional and engaging on-camera environment
Deliver a positive and high-quality customer experience
Follow internal guidelines and communication standards
Maintain a friendly and energetic presence during live interactions
Ensure compliance with company procedures and quality standards
Adapt to a fast-paced performance-driven environment
Collaborate with team members to maintain service excellence

Requirements

Native or fluent English (C1C2 level)
Comfortable working on camera with a professional appearance
Strong communication and interpersonal skills
Positive attitude and customer-focused mindset
Ability to work rotational shifts (24/7 schedule)
Must be based in Sofia with valid work authorization in Bulgaria
Availability for video interview process
Clear high-resolution headshot required for application

Whats Offered

Full-time on-site contract in Sofia
Competitive net salary: 1124/month
Performance bonus up to 409/month
Paid training and onboarding
Dynamic and international work environment
Career growth opportunities

Apply Now

If you are confident on camera and ready to work in an interactive customer-focused role apply today.

Send your CV along with a clear headshot photo and a short introduction to to be considered.

Customer Experience Specialist English Speaker (On-Camera Role) Sofia Location: Sofia Bulgaria Start Date: ASAP Schedule: 24/7 Rotational Shifts Work Model: On-site Employment Type: Full-time Job Overview We are looking for an English-speaking Customer Experience Specialist to join an internationa...