Application and Service Egineer

Job Description

APPLICATION & SERVICE ENGINEER 3D PRINTING

WHAT YOU WANT TO KNOW

• Salary:(dependent on experience)
• Location: Stuttgart Germany
• Working pattern: Predominantly on-site 50% travel
• Contract: Permanent
• Technology: Industrial SLA & SLM systems

JOB DETAILS

Our client is a global manufacturer of industrial 3D printing systems continuing its expansion across EMEA with the launch of a new demo centre in Stuttgart next month.

This position sits within a small EMEA technical team and plays a critical role in supporting the companys overseas growth strategy. The role is structured as approximately 70% Service and 30% Application Engineering combining hands-on installation and maintenance with technical application support and customer validation work.

You will be responsible for full system installations (typically 35 days on-site) commissioning and final customer acceptance across Europe. Travel is approximately 50% primarily within Europe with occasional global or US support when required.

Training is provided on the job with the potential for a one-week onboarding programme in China to gain direct exposure to the systems and HQ technical teams.

This is a highly hands-on customer-facing role requiring strong mechanical electrical and laser/optical understanding working closely with both European customers and global engineering teams.

ROLES & RESPONSIBILITIES

• Installation commissioning and final acceptance of industrial SLA and SLM systems
• Execution of preventive maintenance and service contracts to ensure long-term system reliability
• Mechanical electrical and laser/optical troubleshooting on-site and remotely
• Delivery of structured operator training covering machine operation safety and basic maintenance
• Support pre-sales technical discussions in collaboration with sales teams and distributors
• Conduct feasibility studies sample builds and application validation based on customer requirements
• Operate and maintain the Stuttgart demo centre
• Create and continuously improve technical documentation and training materials
• Act as the technical bridge between customers and global engineering teams

ESSENTIAL EXPERIENCE

• 35 years experience within additive manufacturing or industrial equipment
• Hands-on experience installing and commissioning industrial 3D printing systems
• Strong understanding of SLA technology
• Experience working with laser/optical systems
• Mechanical and electrical troubleshooting capability
• Customer-facing technical experience
• Willingness to travel approximately 50%

NICE TO HAVES

• Experience with metal AM / SLM systems
• Experience working in cross-cultural or global teams
• German or other European languages
• Chinese language capability

QUALIFICATIONS

• Degree or equivalent experience in Mechanical Engineering Manufacturing Engineering or related discipline
• Valid driving licence
• Strong communication skills and confidence working in a customer-facing environment