Service Engineer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Tetra Pak we commit to making food safe and available everywhere; and we protect whats good protecting food protecting people and protecting the planet. By doing so we touch millions of peoples lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of for food people and the planet.
Job Summary
Be the face of Tetra Pak. Deliver excellence where it matters most.
As a global leader in food processing and packaging Tetra Pak develops innovative solutions that help make food safe and available everywhere always guided by our purpose to protect food people and the planet. Our technologies support customers around the world in producing and delivering safe highquality food while minimizing environmental impact through efficient responsible and forwardlooking practices.
As a Service Engineer you will be part of our Customer Service Operations team working directly at customer sites to keep essential food processing and packaging lines running reliably. Your work contributes to ensuring uninterrupted food production a vital link in global food systems that support hundreds of millions of consumers every day. You will operate as an individual contributor partnering closely with customer teams and internal experts to secure equipment performance minimize downtime and strengthen longterm customer role stands out for the impact you will create in the field: hands-on problem solving advanced technical exposure and the opportunity to represent a company recognized for quality innovation and sustainability leadership in the food industry. You will diagnose complex technical issues ensure optimal equipment performance and empower operators through training all while supporting our broader mission to protect whats good.
You will be based in south of Chile (Osorno Valdivia Temuco)
You may be required to travel to customer sites up to 85% of your time.
Tetra Pak does not offer support for visa or relocation for this position.
What you will do
As a Service Engineer you will:
- Travel to customer sites to:
- Perform preventive and corrective maintenance troubleshooting and installations;
- Analyze technical issues and escalate when needed using standard operating processes;
- Train customer operators and support production efficiency;
- Monitor service contracts and contribute to business development;
- Ensure compliance with safety food quality and reporting standards;
- Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery;
- Maintain a clean safe work environment;
- Follow all safety protocols in accordance to OHS and Tetra Pak safety regulations and promote a safe working culture in the team.
We believe you have
- Up to 3 years of experience in maintenance service or installation roles;
- Education in industrial systems automation or process engineering;
- Strong mechanical /electrical/automation knowledge;
- Ability to travel up to 85% of the time;
- Intermediate level of English (written and verbal);
- A proactive customer-first mindset.
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
If you are inspired to be part of our promise to protect whats good; for food people and the planet apply through our careers page at job posting expires on March 01 2026.
Diversity equity and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Required Experience:
IC
Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
Tetra Pak is the world's leading food processing and packaging solutions company working closely with our customers and suppliers to provide safe food.
