Junior Unified Communications Engineer CTI Engineer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
INTRACOM TELECOMis a global telecommunication systems and solutions vendor operating for over 40 years in the market. The company innovates in the wireless access and transmission field offers a competitive telco software solutions portfolio and combines its offerings with a complete range of professional services.
Our mission is to shape future through technology and we recognize that human capital is the key factor to achieve this in todays business environment. Our companys highly specialized and experienced personnel are pivotal to achieving demanding objectives and advancing the capabilities of the company to better serve its customers. Within this framework we are looking for a Unified Communications Engineer to join our team.
The successful candidate will be working with industry-leading technologies from Genesys Google NICE and AudioCodes deploying and supporting innovative customer experience solutions for telecom operators and enterprises in Greece and abroad.
As a part of our supportive and experienced team youll get hands-on training and gradually take on responsibilities such as:
- Implement and maintain IVR and call routing solutions
- Design and build dashboards for real-time and historical reporting
- Diagnose and resolve technical issues efficiently
- Deploy and configure cloud-based and on-premises contact center software solutions
- Develop digital bot flows to enhance customer interactions
- Integrate applications with backend systems for enhanced functionality
- Continuously enhance technical skills through training and learning
Requirements
- Bachelors degree in Engineering Computer Science or a related field
- Working knowledge of Windows Systems
- Familiarity with Computer Networking
- Excellent verbal and written communication skills in English
Desired Skills:
- Experience in supporting enterprise applications
- Experience in JavaScript or other scripting languages for automation
- Knowledge of Business Intelligence (BI) reporting tools
- Using Linux and basic administration
- Problem-solving skills in IT environments
- Self-motivated with a passion for learning new technologies
Benefits
INTRACOM TELECOM offers an excellent working environment that fosters team spirit collaboration and continuous learning. Career progression is based on performance and we provide competitive remuneration aligned with our core belief: Our competitive advantage is our human capital.
Additional benefits include:
A company-provided bus service for employee convenience.
Continuous training and professional development to stay ahead of technological advancements.
An equal opportunity workplace that values diversity ensuring fair treatment regardless of ethnicity nationality religion disability gender sexual orientation union membership political affiliation or age.
Required Experience:
Junior IC
Key Skills
- Splunk
- System Design
- C/C++
- FIPS
- Go
- LabView
- PKI
- AWS
- SolidWorks
- Linux
- Natural Language Processing
- Siem
About Company
H Intracom Telecom αποτελεί ένα διεθνή πάροχο τηλεπικοινωνιακών συστημάτων και λύσεων με παρουσία άνω των 40 ετών στην αγορά. Αξιοποιώντας τις ιδιόκτητες εγκαταστάσεις παραγωγής και τα σύγχρονα εργαστήριά της, η εταιρία επενδύει σημαντικά στην έρευνα και την ανάπτυξη προϊόντων αιχμής ... View more
