Senior Associate, Long-Term Care (LTC) Case Support Specialist

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profile Job Location:

Austin, TX - USA

profile Monthly Salary: $ 73000 - 104000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Location Designation:Hybrid - 3 days per week

Senior Associate Long-Term Care (LTC) Case Support Specialist

Advanced Competition Solutions

Role Overview:

New York Life is seeking a Long-Term Care (LTC) Case Support Specialist to support advisors and consultants in competitive and complex client scenarios. This field-facing role provides real-time case consultation advanced case design support and competitive positioning guidance focused on Long-Term Care solutions.

As part of the Advanced Competition Solutions team this position serves as a dedicated LTC subject matter expert helping advisors confidently position New York Lifes LTC offerings in affluent and highly competitive markets.

Key Responsibilities:

  • Provide real-time LTC case consultation illustration guidance and strategic support to advisors and consultants

  • Support complex and competitive LTC cases by helping position New York Lifes solutions effectively

  • Partner with product and competitive intelligence teams to stay current on market trends and competitive positioning

  • Develop and deliver clear competitive insights talking points and sales enablement content

  • Serve as a central point of contact for LTC case escalations coordinating with underwriting operations and product teams

  • Track case activity and trends to support leadership reporting and continuous improvement

Qualifications:

  • Strong knowledge of Long-Term Care insurance including standalone and linked-benefit products

  • Experience supporting advisors agents or consultants through case consultation and illustration support

  • Proven ability to collaborate across underwriting product operations and distribution teams

  • Excellent communication and presentation skills

  • Ability to manage multiple complex cases in a fast-paced environment

  • Series 6/63 CLTC or other relevant professional credentials preferred

Why this role matters:

Long-Term Care planning is central to helping clients maintain choice control and dignity as they age. This role offers the opportunity to directly support advisors in delivering impactful LTC solutions while contributing to New York Lifes continued leadership in the long-term care marketplace.

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Pay Transparency

Salary Range:$73000-$104000

Overtime eligible:Exempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individuals experience skills qualifications and job location. Additionally employees are eligible for an annual discretionary addition to base salary employees may also be eligible to participate in an incentive program.

Please note: This role requiresFINRA licensedand/or FINRA Associated Person pre-hire fingerprinting.

Company Overview

At New York Life our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology- data- and AI-enabled organization we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communitiesinviting bold thinking collaborative problem-solving and purpose-driven innovation. Here youll find the rare balance of long-standing stability and forward momentum supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company we offer a place to grow your skills contribute to meaningful work and deliver solutions that matter. Your ideas drive whats next and your growth powers it.

Our Benefits

We provide a full package of benefits for employees and have unique offerings for a modern workforce including leave programs adoption assistance and student loan repayment programs. Based on feedback from our employees we continue to refine and add benefits to our offering so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.Click here to learn more about New York Lifes leadership in this space.

Recognized as one of Fortunes Worlds Most Admired Companies New York Life is committed to improving local communities through a culture of employee giving and volunteerism supported by the proud that due to our mutuality we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life please visit the Careers page of .

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients and employees needs.

Job Requisition ID:93295


Required Experience:

Senior IC

Location Designation:Hybrid - 3 days per weekSenior Associate Long-Term Care (LTC) Case Support SpecialistAdvanced Competition SolutionsRole Overview:New York Life is seeking a Long-Term Care (LTC) Case Support Specialist to support advisors and consultants in competitive and complex client scenario...
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Key Skills

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Protect and build your future with comprehensive one-on-one guidance from New York Life. Learn about our life insurance and financial product offerings.

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