City/State

Work Shift

Overview:

Sentara is hiring a Full-time Enteral Intake Coordinator for the Home Infusion Pharmacy in Chesapeake VA.

Location: Sentara Home Care Services- Chesapeake VA

Status: Full Time (40 hrs/wk)

Shift: Days Monday-Friday

Hours: 8am-430pm

Overview

The Home Infusion Pharmacy Enteral Intake Coordinator is responsible for the intake of and registration of patients insurance benefits verification and coordination of new admissions for Home Care Services. Additionally responsible for preparing appropriate documentation required for processing billing and initiation of care.

Visit the Sentara Infusion services website here:

Sentara Pharmacy and Infusion Services

Duties

• Arranges for the efficient and accurate intake and registration of patients through use of computer phone and/or video utilizing excellent customer service skills.
• Captures accurate referral information including patient demographics and insurance and reviews general information from admission booklets regarding policies patients rights patient financial responsibilities complaint process and emergency contact numbers.
• Verifies insurance and benefits for all applicable patient-reported coverage. Conducts patient interactions in a courteous and confidential manner to obtain and record patient demographic insurance and financial information.
• Accurately reviews and modifies information in the electronic medical record completing all necessary forms.
• Reviews physician referral orders for completeness and accuracy.
• During the registration process informs the patient of and collects any financial responsibility for deductible coinsurance and/or co-pay amount.

Education

• HS Diploma or equivalent

Licensure/Certification

n/a

Experience

• 1 year of healthcare and customer service experience (Required).

• Epic experience (preferred).

• Home Infusion Pharmacy experience (preferred).

• Experience with patient intake registration and infusion enteral order care coordination/enteral nutrition product delivery (preferred).

keywords:

Pharmacy Tech PTCB NHA nutrition therapy Pharmacy outpatient Pharmacy Pharmacy Technician Epic Rx order enteral intake home infusion home health home care insurance verification prior authorization referrals Epic CPhT Indeed Monster Talroo LinkedIn #LI-SM1 prior authorization medical billing Rx insurance benefits patient registration healthcare administration

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.