Senior Business Data Analyst

Job Title: Senior Business Data Analyst

Contract Type: Permanent

Location: Edinburgh or Alderley Park

Working style: Hybrid 50% home/office

Closing date: 27th February 2026

Are you an experienced data analyst who thrives on solving complex problems and turning detailed data into meaningful insights Do you enjoy influencing senior stakeholders and improving how organisations understand customer outcomes If so this opportunity could be your perfect next move.

We are seeking a Senior Business Data Analyst to join our highperforming Analytics & Reporting team. This team plays a crucial role in transforming customer operational commercial and market data into highquality insight that drives governance strategy and decisionmaking across the organisation.

As a Senior Business Data Analyst your insights will directly influence strategy governance and customerfocused decisions. Youll work with senior stakeholders shape analytical approaches and help elevate the organisations understanding of customer behaviour outcomes and performance.

Youll also play a key role in enhancing reporting processes improving data quality and building analytical capability within the team.

About the role:

• Lead the delivery of accurate wellstructured analysis and reporting for Senior Managers and decisionmakers.

• Designing producing and continuously improving core strategic reporting such as the Quarterly Customer Report Market & Competitor Report Voice of the Customer analysis Strategy Board insights and customer performance dashboards.

• Take ownership of more complex analytical tasksshaping problem statements refining approaches and ensuring high analytical standards.
• Lead the delivery of end to end analysis and reporting ensuring outputs are accurate clear and aligned to business priorities.
• Coordinate work and provide support or guidance to colleagues to ensure consistent analytical discipline.
• Engage proactively with stakeholders (e.g. Senior Managers Product Owners Lifestage teams) to understand needs and highlight emerging insights.
• Use Group Data Office assets and analytical tools to develop reliable datasets strengthen reporting efficiency and enhance selfservice capabilities.
• Support strong governance by applying robust controls maintaining documentation and ensuring data quality across all outputs.
• Contribute to analysis that supports the Customer Outcomes Framework identifying trends risks and opportunities for improvement.

About you

• Strong experience analysing large datasets using structured techniques with excellent attention to detail.
• Solid understanding of financial services including regulatory considerations and customeroutcome expectations.
• Confident use of BI and analytics tools (e.g. Power BI Excel) with the ability to contribute to dashboard and data model improvements.
• Excellent communication skills able to deliver concise compelling insight for Senior Managerlevel audiences.
• Understanding of risk management documentation standards and good datahandling practices.
• Strong organisational skills and the ability to manage multiple strands of work independently.
• Curious proactive and committed to analytical excellence.
• Skilled at breaking down complex data and distilling clear essential messages.
• Confident in presenting insight and adapting communication style to different audiences.
• Collaborative constructive and able to build strong working relationships across teams.
• Resilient organised and motivated to deliver highquality work to challenging deadlines.
• Comfortable shaping analytical approaches in areas of ambiguity.

About Royal London

Were the UKs largest mutual life pensions and investment company offering protection long-term savings and asset management products and services.

OurPeople Promiseto our colleagues is that we will all work somewhere inclusive responsible enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered Trustworthy Collaborate Achieve.

Weve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here -Our Benefits

Inclusion diversity and belonging

Were anInclusiveemployer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected whatever their background.