ServiceNow Administrator

Gurgaon - India

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Title:ServiceNow Administrator

Position Type: Regular - Full-Time

Requisition ID:40833

Job Summary:

We are seeking an experienced ServiceNow Administrator to lead the configuration maintenance and optimization of our ServiceNow platform.

The ideal candidate will have 8 years of hands-on experience in ServiceNow administration with expertise in ITSM ITBM ITOM and custom application development.

CSDM framework knowledge and has implemented in his experience along with best CMDB practices on service mappingimport sets discovery HAMSAM end to end understanding to drive and work with engineers for better recommendation.

HRSDM Modules experience to work with HR Team for new enhancement requests development of workflows for onboarding and offboarding use cases.

User Administration License Monitoring and performance issues reporting and alignment with Team for optimization cost forServiceNow.

Key Responsibilities

Platform Management:Administer configure and maintainServiceNowinstances (production test and development).

Upgrades & Patching: Lead upgrades patches and migrations while ensuring minimal downtime.

Workflow Automation:Design and implement workflows business rules UI policies and scripts (JavaScript Glide).

Integration:Develop and manage integrations with third-party tools (REST/SOAP APIs MID Server LDAP SSO).

Performance Tuning: Optimize platform performance troubleshoot issues and ensure scalability.

Security & Compliance Manage user roles groups and access controls; enforce security best practices.

Reporting:Create dashboards reports and metrics using Performance Analytics.

Mentorship: Guide junior administrators and collaborate with cross-functional teams (IT HR Finance).

McCain Foods is an equal opportunity employer. As a global family-owned company we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity resilience and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race religion color national origin sex age veteran status disability or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us knowand we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with McCains Global Privacy Policyand Global Employee Privacy Policy as applicable. McCain leverages AI in the hiring process though all final decisions are made by humans. You can understand our approach to AI and how your personal information isbeing handled here.

Job Family:Information Technology

Location(s): IN - India : Haryana : Gurgaon

Company:McCain Foods(India) P Ltd

Required Experience:

Unclear Seniority

Position Title:ServiceNow AdministratorPosition Type: Regular - Full-TimeRequisition ID:40833Job Summary:We are seeking an experienced ServiceNow Administrator to lead the configuration maintenance and optimization of our ServiceNow platform.The ideal candidate will have 8 years of hands-on experien...