Localization Coordinator, Subtitling

Job

Description

Title: Localization Coordinator Subtitling

Reports to: Team Lead Subtitle Coordination

About the Company

As the worlds leading multidisciplinary service provider Deluxe underpins the media and entertainment industry servicing content creators and distributors including Netflix WarnerMedia The Walt Disney Company Amazon Apple Viacom NBCU Google AT&T and many others by providing Global Content Distribution Localization Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming Theatrical Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe the company employs over 3200 of the most talented and experienced industry individuals worldwide. For more information please visit

Position Summary

This position is ideal for individuals who have the drive and desire to make things happen. It requires a highly motivated individual with attention to detail great organizational skills and a passion for communication and connecting with others. If you like creating schedules and are a taskmaster then this role is perfect for you.

This positions working hours are 5am - 2pm JST.

Outcomes and Accomplishments

As a Subtitling Coordinator you will:

• Oversee the end-to-end production lifecycle of subtitling projects allotted.

• Be accountable for on-time delivery strictly respecting project milestones procedures and client specification.

• Liaise with the Client Service Coordinators on determining workflow and steps to be followed for all projects being assigned.

• Create detailed Plan of Action and clearly communicate information about projects in the pipeline to external linguists/vendors and the internal stakeholders in different time zones.

• Ensure all work in progress tasks are on track with updating trackers and running daily reports to denote accurate status of projects.

• Resolve technical flags and pending queries from internal production departments and external stakeholders.

• Update work trackers to ensure projects being assigned to users in a timely fashion and to denote accurate status of projects.

• Proactively identify and resourcefully troubleshoot potential issues with projects in progress.

• Perform a secondary sync check on the proxy and an asset check on scripts provided before launching a project.

• Be responsible for resolving all payments monthly.

• Coordinate redeliveries and rejections identify their causes complete Corrective Action Reports where applicable and propose solutions to meet KPI targets.

• Remain flexible and put the needs of the client first this may involve working outside shift hours to ensure deliveries are met.

• Have excellent transparent and timely communication skills with great attention to detail.

What you bring

• BA or BS degree preferred.

• Excellent written and verbal communication skills in English and Japanese

• Fluency in another language is a plus.

• 1-2 year-experience in Media/Localisation industry but entry-level candidates will be considered.

• Strong organisational skills and attention to detail.

• Team player with ability to multitask and work under pressure of deadlines.

• Proficiency with Microsoft Office Suite and data base software.

• Flexibility to work extended hours and/or weekends if needed to meet specific project deadlines.