Patient Services Representative Specialty

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profile Job Location:

Sacramento, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Patient Services Representative - Specialty

This position serves as a resident expert in their area of support by providing an environment of good will and optimum services to patients and clients.

This role is on-site (100%) in Sacramento CA (95811).
Schedule:
  • Monday - Thursday 10:00am - 7:00pm
  • Friday 9:00am - 6:00pm

Essential Functions
  • Promptly and courteously provides the information and services requested by patient.
  • Takes initiative to seek assistance from others; informs patient/clients of the need to do so; explains who is being called upon to help; and ensures that all patient/clients requests are addressed in a way which minimizes inconveniences of all parties.
  • Maintain strict patient/clients confidentiality at all times.
  • Verify and update patient demographic information and insurance information.
  • Communicate appointment delays effectively with patients and providers; apprise patients of wait times delays etc.
  • Verify patient insurance eligibility and co-payment. (HMOs PPOs Managed Care)
  • Create daily batch and collect co-pay provide receipt and obtain credit/debit card authorization as needed.
  • Explain terms and conditions of services and financial responsibility
  • Answers phones as needed.
Requirements
  • High school diploma or equivalent required
  • 3 years previous medical secretarial/office experience required.
  • Active CPR BLS Certification.
Preferred
  • AA degree
  • Ability to collaborate effectively across a broad spectrum of backgrounds and perspectives. Candidates who demonstrate inclusive thinking and interpersonal awareness help strengthen our commitment to equitable and compassionate care for all.
  • Demonstrated person-centered approach and familiarity with trauma informed systems and restorative practices.
Reasonable Accommodations

One Community Health endorses and supports the Americans with Disabilities Act of 1990 (ADA) and the California Fair Employment and Housing Act (FEHA) and is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require an accommodation due to a disability to complete this application or you are experiencing difficulty submitting your application please contact us

Our Benefits

For information on the comprehensive benefits we provide please visit: Information:

We only employ US citizens and non-US citizens authorized to work in the United States in compliance with federal law.


Required Experience:

Unclear Seniority

Patient Services Representative - SpecialtyThis position serves as a resident expert in their area of support by providing an environment of good will and optimum services to patients and clients.This role is on-site (100%) in Sacramento CA (95811).Schedule:Monday - Thursday 10:00am - 7:00pmFriday 9...
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Key Skills

  • Data Entry
  • Deputy
  • Drafting
  • Hibernate
  • Administration Support
  • Activex

About Company

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One Community Health is a primary healthcare and specialty care provider dedicated to improving the health and well-being of our community. Since our beginning in 1989, it has been our mission to create a healthier Sacramento by increasing access to care in our community, regardless o ... View more

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