Senior Frontend Software Engineer

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Senior Frontend Software Engineer

Team & Department: Work Automation Digital CX R&D Group
Reporting to: Edel Kelly
Location: Budapest Hungary

About Genesys

Great customer experiences start with Genesys. Through our market-leading cloud contact center platform Genesys Cloud CX we unify customer and agent experiences across voice email chat and social channelsat global scale.

At Genesys we foster a culture that is creative collaborative and innovative. We value diversity and inclusion and we believe the best products are built by teams where every voice is heard and respected.

The Role

As a Senior Frontend Software Engineer on the Work Automation team you will play a key role in designing and building high-quality scalable user interfaces that power core product capabilities. You will work closely with Product UX and Engineering peers to deliver intuitive performant and accessible experiences for enterprise customers.

Youll be part of an agile highly collaborative team that enjoys solving complex technical challenges and turning great design into great software. From translating UX wireframes into production-ready code to thinking through performance security and scalability youll help take our frontend experiences to the next level.

We primarily build using Angular and our solutions run on AWS-based cloud infrastructure.

Key Responsibilities

• Design develop and maintain high-quality efficient and testable frontend software.

• Deliver features end-to-end across the full lifecycle: design implementation testing deployment and ongoing maintenance.

• Collaborate closely with UX designers to translate wireframes and prototypes into polished production-ready UI components.

• Understand and contribute to the overall system architecture and the wider product ecosystem.

• Participate actively in code reviews promoting high standards and improving team velocity.

• Mentor and support less-experienced engineers fostering growth collaboration and knowledge sharing.

• Champion frontend best practices design patterns accessibility standards and agile methodologies.

• Ensure appropriate processes are followed for data security traceability and information sharing.

• Communicate effectively and collaborate with globally distributed teams.

• Adapt quickly to evolving requirements technologies and priorities in a fast-moving environment.

Minimum Requirements

• Bachelors degree in Computer Science Software Engineering or a related discipline (Masters degree is a plus).

• 4 years of professional experience in Frontend Software Engineering.

• Strong proficiency with modern frontend frameworks particularly Angular and/or React.

• Solid experience consuming and integrating RESTful APIs.

• Hands-on experience with CI/CD pipelines and tools such as Jenkins and Bitbucket.

• A proactive self-driven mindset with a passion for continuous learning and professional growth.

• Strong problem-solving skills and attention to detail.

Benefits

• Stability of a multinational company and the flexibility/speed of a startup company.

• The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1.

• Keep you in the loop: Complete support and transparency from our global/local leaders.

• An A-team: Talented and experienced professionals you can grow professionally with.

• An open & inclusive community.

• Career development: We will support your professional growth because your goals are important to us.

• Flexibility: we are open to candidates being eventually office based in Budapest remote workers long term or a mix of both but Hungary based.

• Empathy: your well-being is our priority. You will have extra days off in August and October and extra time off to volunteer to help a cause close to your heart.

• Cafeteria health insurance life insurance learning center to improve yourself language courses gym vitamin bar company cafe with our own barista.

• And a fabulous new HQ from near Nyugati Railway Station at Budapest.

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About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.