JOB DESCRIPTION: MANAGER OPERATIONS COMPLIANCE SERVICES
Office: Hyderabad
Department: Client Delivery Services
Reports to: Director
Job Summary:
A leadership position responsible for managing a team of AML/KYC and FATCA professionals while ensuring operational excellence and regulatory compliance. This role oversees team performance service delivery and resource allocation while maintaining high standards of technical accuracy.
Core Responsibilities:
- Lead team performance and development
- Ensure service delivery excellence
- Manage client relationships
- Drive operational efficiency
- Monitor compliance standards
- Oversee resource allocation
- Direct process improvements
- Ensure regulatory compliance
- Manage team workload
Tasks:
- Manage team resources
- Conduct performance reviews
- Set team objectives
- Monitor deliverables
- Handle escalated matters
- Review complex cases
- Implement quality controls
- Manage departmental budgets
- Drive process improvements
- Oversee client satisfaction
- Direct team development
- Ensure regulatory standards
- Coordinate cross-functional efforts
Qualifications :
Educational Background:
- Bachelors degree in Finance Accounting Business Management or related disciplines Advanced degree (e.g. MBA) or professional certification (ACAMS) is an advantage
Professional Experience:
- 5 years of experience in AML/KYC compliance
Skills and Key Behaviours:
In addition to upholding our Group Values (Authentic Bold and Collaborative) the role holder will be expected to demonstrate the following:
- Expertise in managing compliance teams and ensuring operational excellence
- Proficiency in resource allocation and regulatory adherence
- Strong understanding of risk management principles
- Leadership and team development capabilities
- Effective communication and stakeholder management
- Strategic mindset with a focus on continuous improvement
- Decisive and results-driven approach to addressing challenges
Additional Information :
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
As a forward-looking business sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.
There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5500 employees - from 94 nationalities speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.
Were committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.
Remote Work :
No
Employment Type :
Full-time
JOB DESCRIPTION: MANAGER OPERATIONS COMPLIANCE SERVICES Office: Hyderabad Department: Client Delivery ServicesReports to: DirectorJob Summary:A leadership position responsible for managing a team of AML/KYC and FATCA professionals while ensuring operational excellence and regulatory compliance. This...
JOB DESCRIPTION: MANAGER OPERATIONS COMPLIANCE SERVICES
Office: Hyderabad
Department: Client Delivery Services
Reports to: Director
Job Summary:
A leadership position responsible for managing a team of AML/KYC and FATCA professionals while ensuring operational excellence and regulatory compliance. This role oversees team performance service delivery and resource allocation while maintaining high standards of technical accuracy.
Core Responsibilities:
- Lead team performance and development
- Ensure service delivery excellence
- Manage client relationships
- Drive operational efficiency
- Monitor compliance standards
- Oversee resource allocation
- Direct process improvements
- Ensure regulatory compliance
- Manage team workload
Tasks:
- Manage team resources
- Conduct performance reviews
- Set team objectives
- Monitor deliverables
- Handle escalated matters
- Review complex cases
- Implement quality controls
- Manage departmental budgets
- Drive process improvements
- Oversee client satisfaction
- Direct team development
- Ensure regulatory standards
- Coordinate cross-functional efforts
Qualifications :
Educational Background:
- Bachelors degree in Finance Accounting Business Management or related disciplines Advanced degree (e.g. MBA) or professional certification (ACAMS) is an advantage
Professional Experience:
- 5 years of experience in AML/KYC compliance
Skills and Key Behaviours:
In addition to upholding our Group Values (Authentic Bold and Collaborative) the role holder will be expected to demonstrate the following:
- Expertise in managing compliance teams and ensuring operational excellence
- Proficiency in resource allocation and regulatory adherence
- Strong understanding of risk management principles
- Leadership and team development capabilities
- Effective communication and stakeholder management
- Strategic mindset with a focus on continuous improvement
- Decisive and results-driven approach to addressing challenges
Additional Information :
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
As a forward-looking business sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.
There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5500 employees - from 94 nationalities speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.
Were committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.
Remote Work :
No
Employment Type :
Full-time
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