Clinical Informaticist (Lab Scientist)

We are eClinicalWorks. We are a privately held leader in healthcare IT providing comprehensive cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And thats where you come in. Do you value creativity and innovation Great so do we. At eClinicalWorks we share a passion for improving healthcare through dedication education and teamwork. Everyone has that one thing theyre really good at. We value your talent and want you to join our fast-paced fun and culturally diverse environment. Ready to make a difference Apply today.

Summary

As a Clinical Informaticist you will serve as a clinical lab expert to ensure the safe delivery of eClinicalWorks healthcare technology products. You will help drive the strategy roadmap and execution for technology that powers client success and business growth. Your mission will be to play an integral part in the release of high-quality customer-focused Products that set the bar for patient safety. This work will be achieved by working collaboratively with various teams (design engineering etc.) to build advanced healthcare technology products. eClinicalWorks movesfastthinksbigandprovidesinnovativeproductsolutionstomeetclientsneeds.

JobResponsibilities

• Provide functional support throughout the software development life cycle
• Collaborate with cross-functional teams to enhance products safety quality and usability
• Review and evaluate requirements for clinical products modules and workflows for completeness and accuracy
• Work closely with R&D teams to engineer prompts for Clinical AI (Artificial Intelligence) products and functionalities
• Perform and document validations on the output generated by the Clinical AI products and functionalities
• Create and maintain documentation related to clinical risk processes including Hazard Logs and safety case reports
• Collaborate with internal teams to address patient safety issues by recommending corrective and preventive actions
• Develop and maintain clinical content for various medical specialties within the EHR product suite
• Work with implementation and data migration teams to engage with customers and assist with onboarding/optimizing client workflows and product utilization
• Ensure compliance with regulatory standards
• Foster a culture of safety within the organization
• Periodic travel to the company headquarters is required
• Travel to customer sites tradeshows conferences and events as needed (up to 20% of the time)
• Perform additional duties as assigned

What a Great Candidate Looks Like

• Strategic and Analytical: You can zoom out to define the long-term vision and zoom in to executetactical details.
  
• Customer Obsessed: You deeply understand user needs through quantitative and qualitativeinsights.
  
• InnovativeMindset: Youare able tovisualize anEHR/LISproduct of the futureand embracetheuse ofAI capabilities to improve customers daily workflows andpatient safety.
  
• Communicative: You are able to strongly communicate (written and verbal). You maintain detailsclear and accurate documentation. You are able to translate complexity into simple actionable narratives when necessary to ensure universal topic understanding.
  
• Solution Driven: You possess strong critical thinking and problem-solving skills with a proactive approach to identifying and mitigating risks.
  
• Rigorous Decision-Maker: You make sound and timely decisions that are grounded in your clinical experience/knowledge/skills and customer insight.
  
• Data-Driven: You rely on real-time data as needed to guide priorities and decisions. Influential and Collaborative: You drive alignment across technical and clinical teams through clarity trust and accountability.
  Execution-Oriented: You take action quickly are organized in your tasks/responsibilities and remove blockers to deliver resultsto meet deadlines.
  Patient Safety Representative: You have a deep commitment to and strive to proactively produce products that focus onpatient safety andcustomer needs.
  StandardsAdherence: You followimplemented standardsassociated with applicable tasks.

Qualifications

• Bachelors degree in medical laboratory science Clinical Laboratory Science Biology Chemistry
  or related sciencerequired;Mastersdegree preferred
• MLS MLT and/or other lab related credentials
• Currentlycertified by ASCP or equivalent/similarcertification/licensepreferred
• Minimum of5 years ofhealthcare laboratoryexperience in an outpatient and/or inpatient
  setting (reference lab hospital clinic) utilizing various LIS platform
• We are looking for candidates who have developed clinical informatics skills through laboratory practice.

Qualified Candidates will have worked in the following areas:

• Served as a departmental LIS resource providing technical support and troubleshooting
• Served as a clinical lead super user or go-live support during a major LIS implementation
• Built/validated laboratory test content in LIS (test codes reference ranges result formats)
• Configured/validated auto-verification rules critical value alerts delta checks or reflex testing logic
• Troubleshot interfaces between LIS and EHR or between instruments and LIS
• Worked with IT teams to resolve result delivery or order transmission issues
• Participated in quality improvement initiatives involving system workflow modifications
• Conducted/participated in LIS root cause analysis or patient safety investigations involving
• Generated reports or analyzed data from LIS for quality metrics regulatory compliance or operational decisions
• Maintained validation documentation or audit trails for regulatory purposes (CAP CLIA)
• Collaborated with vendors or IT teams as a clinical subject matter expert
• Trained staff on LIS workflows or system functionality
• Exposure to AI-assisted laboratory tools (auto-verification digital morphology predictive analytics)
• Participated in evaluation or pilot testing of new laboratory technologies
• Familiarity with patient safety framework/clinical risk documentation

Preferred Some/all of the following knowledge/skills would be considered a plus in thisrole

• Familiarity with interoperability standards (HL7FHIR V2 CDA)
• Healthcare regulatory knowledge (ONC FDA guidance on clinical software Joint Commission CAP CLIA)
• Project management experience or certification
• Process improvement methodology experience (Lean Six Sigma)
• Laboratory leadership supervisory or administrative experience
• Formal certification or coursework in Clinical Informatics (AMIA CAHIMS graduate certificate or similar)

eClinicalWorks offers a rich suite of benefits which include the following: eighteen days of Paid Time Off per year which scales based on tenure; nine Paid Holidays and one Floating Holiday; insurance for eligible employees which includes medical dental vision basic life short term disability long term disability business travel accident and accidental death and dismemberment.

As well we offer a 401(k) plan with a Company safe harbor contribution; Flexible Spending Account for Health Care and Dependent Care for eligible employees; limited personal leave; additional voluntary benefits including additional insurance (hospital indemnity critical illness accident supplemental life short term disability buy up pet) genetic testing legal plan and supplemental accidental death and dismemberment; and an annual discretionary bonus for eligible employees.

eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures perspectives skills and experiences that bring us together and help create a healthy world.

Required Experience:

IC