Guest Service Associate Food and Beverage Service
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Guest Experience
- Provide attentive and personalized service to guests across Filia BL Club and Black Laquor.
- Engage with guests to recommend menu items cocktails and pairings tailored to their preferences.
- Ensure presentation and service standards consistently reflect Morgans Originals luxury ethos.
- Handle guest concerns promptly and professionally to maintain satisfaction and loyalty.
Outlet Operations
- Support daily operations in restaurants lounges and bars including reservations seating and service flow.
- Assist in preparing and serving food and beverages according to outlet standards.
- Maintain cleanliness and organization of service areas tables and bar counters.
- Monitor inventory of supplies glassware and equipment to ensure readiness for service.
Team Support
- Work closely with Outlet Managers Head Bartender and culinary teams to deliver seamless service.
- Support colleagues during peak hours to ensure efficiency and guest satisfaction.
- Participate in training programs to enhance skills in service mixology and hospitality.
Quality & Compliance
- Uphold hygiene safety and sustainability practices in line with hotel policies.
- Ensure compliance with international hospitality standards.
- Maintain consistency across Morgans Originals properties while adapting to Roswyns unique identity.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Anti Money Laundering
- Electro Mechanical
- General Insurance
- AECOM
- Export Sales
- Accident Investigation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
