Outlet Manager
Job Summary
- Manage the overall day-to-day operations of the outlet while maintaining established objectives for professional management and administration
- Motivate supervise and develop all outlet staff fostering a culture of professionalism accountability and continuous improvement
- Develop and implement comprehensive training programs to ensure staff possess exceptional product knowledge and service expertise
- Handle guest complaints with empathy and efficiency implementing effective service recovery strategies to enhance customer satisfaction
- Ensure strict adherence to all F&B policies procedures and quality standards across all operational areas
- Conduct regular inspections of food and beverage quality presentation and safety protocols to maintain consistent excellence
Qualifications :
- Bachelors degree in Hotel Restaurant Management Hospitality Management or equivalent qualification
- Minimum 5 years of progressive experience in outlet or restaurant management within a hospitality environment
- Proven expertise in F&B operations service standards and quality management
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more