- Manage the overall day-to-day operations of the outlet while maintaining established objectives for professional management and administration
- Motivate supervise and develop all outlet staff fostering a culture of professionalism accountability and continuous improvement
- Develop and implement comprehensive training programs to ensure staff possess exceptional product knowledge and service expertise
- Handle guest complaints with empathy and efficiency implementing effective service recovery strategies to enhance customer satisfaction
- Ensure strict adherence to all F&B policies procedures and quality standards across all operational areas
- Conduct regular inspections of food and beverage quality presentation and safety protocols to maintain consistent excellence
Qualifications :
- Bachelors degree in Hotel Restaurant Management Hospitality Management or equivalent qualification
- Minimum 5 years of progressive experience in outlet or restaurant management within a hospitality environment
- Proven expertise in F&B operations service standards and quality management
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Manage the overall day-to-day operations of the outlet while maintaining established objectives for professional management and administrationMotivate supervise and develop all outlet staff fostering a culture of professionalism accountability and continuous improvementDevelop and implement comprehe...
- Manage the overall day-to-day operations of the outlet while maintaining established objectives for professional management and administration
- Motivate supervise and develop all outlet staff fostering a culture of professionalism accountability and continuous improvement
- Develop and implement comprehensive training programs to ensure staff possess exceptional product knowledge and service expertise
- Handle guest complaints with empathy and efficiency implementing effective service recovery strategies to enhance customer satisfaction
- Ensure strict adherence to all F&B policies procedures and quality standards across all operational areas
- Conduct regular inspections of food and beverage quality presentation and safety protocols to maintain consistent excellence
Qualifications :
- Bachelors degree in Hotel Restaurant Management Hospitality Management or equivalent qualification
- Minimum 5 years of progressive experience in outlet or restaurant management within a hospitality environment
- Proven expertise in F&B operations service standards and quality management
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
View more
View less