Product Manager, CaML

Position Title:

Status of Employment:

Position Language Requirement:

Language Skills:

Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

Working at CBC:

At the CBC we all have a story to tell. Whats yours

If you share our passion for Canadian storytelling and you wish to help us engage with individuals and communities across our various digital platforms this is where youll want to be!

Every day you will have an opportunity to shape the way in which Canadians see themselves reflected in our digital services. Your work will have a direct impact on how millions of Canadians from various communities connect with our products with one another and with the diverse voices that make our country so unique.

You will have the opportunity to play a part in enlightening and entertaining Canadians through our innovative work in building the mediums that deliver our content. We are an innovative hub where the talented professionals we work with are respected and valued for their contributions. Our product teams are vibrant and our work culture strives to achieve the highest standards of diversity and inclusion. We believe that hiring people with different career paths and backgrounds is fundamental in our shared success and in building healthy and highly performant teams. When you join our mission you are not only shaping the vision of the CBC but the future of our country.

Why is this role important

Digital is a key part of our present and our future. CBC/Radio-Canadas strategy is to engage Canadians with personalized authenticated experiences. A foundational component of that strategy is the development of more personalized experiences across our digital products.

Heres why we should work together:

Our digital teams values - collaboration learning and continuous improvement - embody who we are as a people-focused digital-forward employer. We follow lean startup principles and use an Agile approach. Our dedicated people managers work closely with every individual to ensure we are leveraging their strengths championing their ideas and supporting their pursuit of new skills and their desired career progression.

Here at CBC Digital Strategy & Products we want you to be happy and feel good at work. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Perks you can look forward to:

• Flexible work schedules allowing you to prioritize yourself your family and your work;

• Work from home opportunities;

• Competitive total rewards package;

• Opportunities to work with cutting edge technology;

• Opportunities for continued learning and professional development;

• Opportunities to become a member of our Employee Resource Groups;

• Pair programming and mentorship opportunities where you can learn from the best in the industry and help coach new talent;

• A creative and dynamic work environment where your ideas and contributions can be heard valued and respected;

• A supportive management team committed to upholding the highest standards of diversity and inclusivity;

• An environment which favors experimentation and an iterative approach in order to achieve the highest form of technical innovation.

Position Overview

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

As the Product Manager for CaML backed by proven technical leadership experience you will advocate for a team dedicated to distributing content that speaks to all Canadians. You will act as a bridge between complex technical systems and strategic audience experiences ensuring CBCs digital platforms remain at the forefront of personalization.

You are or wish to be a user-obsessed data driven Product Manager. You possess a high level of comfort working on technical products a proven work methodology and established leadership experience. You balance solid technical acumen with deep empathy with your end users. You want a chance to lead a team that is as passionate about possibilities as they are about distributing great content that speaks to all Canadians. You will champion CBCs vision for audience-focused AI aligning all work with our core pillars: Governance of Use AI Literacy and Accelerating Innovation.

If you want the chance to bring a vision to life to take ideas from concept and design to development and launch its time to join this team.

Key Areas of Impact

Strategic Leadership: You will manage the systems powering CBCs personalization customization machine learning and GenAI initiatives. This includes owning the product roadmap and ensuring alignment with the broader digital strategy.

Recommendation Systems: You will take a lead role in managing recommendation engine systems using them to inform strategic decisions across digital platforms like CBC Gem (OTT) and CBC Listen.

Evangelism: You will be an evangelist for the build measure and learn cycle frequently organizing and presenting the teams findings and successes.

Scaling Content: You will work with one of the largest audience behavioral data sets in Canada enabling the integration of ML products across a vast breadth of content.

What You Bring:

Technical Expertise & Applied Skills

Technical Foundation: Youre likely to have a bachelors degree in Computer Science Analytics or a related field and a minimum of 2 years of experience in the following:

Data & ML Proficiency: You possess a deep understanding of Machine Learning and Deep Learning concepts ML Ops practices and Recommendation Systems enabling you to effectively partner with engineers data scientists and stakeholders.

GenAI Literacy: You are able to explore evaluate and integrate diverse GenAI approaches such as large language models (LLMs) semantic search and retrieval-augmented generation (RAG) using open-source commercial multi-modal tools. You will lead hands-on AI experimentation (prototyping and assessing feasibility/business value) while ensuring responsible and ethical deployment. As the key liaison you will translate complex AI capabilities into practical clear insights for editorial teams to uphold journalism standards.

Delivery in a Data-driven Environment: You have worked with data systems at scale and have practical experience leading or supporting the delivery of data and ML products across their lifecycle from architecture design model development to deployment into production including systems involving APIs experimentation A/B testing analytics and user-facing applications. .

Tools and Platforms: You are very familiar with tools such as Python and GCP and you have experience managing backlogs using the Atlassian suite (Jira Confluence Bitbucket).

Statistical Knowledge: You are familiar with core statistical concepts ranging from regression methods to more advanced models allowing you to interpret experiments evaluate model performance and make informed product decisions.

Leadership & Process

The Zoom Out and In Ability: You can contribute to high-level team OKRs and roadmaps while simultaneously managing daily unplanned occurrences and technical tradeoffs.

Agile/Lean Mastery: You are a firm believer in Agile and Lean methodologies with experience in test-driven development and iterative growth.

Consensus Builder: You excel at writing clear agendas and facilitating meetings or workshops that drive toward consensus and actionable decisions.

Inclusive Vision: You have a strong desire to reflect a diverse contemporary Canada through your approach to work and the products you build.

Accessibility & Availability: You are comfortable working with remote teams based across Canada. You will be available to travel at least once a month to join your local/regional counterparts for scheduled team events.

Whats In It For You

Cutting-Edge Tech: The opportunity to scale ML and GenAI products that reach a national audience in real-time through scalable high-availability software.

Collaborative Environment: You will forge relationships with Engineers Content Producers and Machine Intelligence Developers as well as counterparts in French Services/Radio-Canada. You will join a Product Leader community of practice and share insights about progress related to your team or product.

Career Growth: You will deepen your skills as a technologist and a relationship builder navigating the demands of a large organization and evolving audience needs.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

Primary Location:

Number of Openings:

Work Schedule: