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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Location : Louvain
Position Overview
Lead and manage comprehensive facility operations ensuring operational excellence regulatory compliance and exceptional client service delivery. This senior leadership role requires strong technical expertise combined with team management capabilities to oversee complex facility operations in a manufacturing environment.
Key Responsibilities
Team Leadership & Management
Manage and direct on-site teams including JLL staff and external suppliers to deliver exceptional customer service and operational excellence.
Develop and maintain a high-performing motivated team while fostering an environment of collaboration trust and performance excellence.
Provide mentoring and facilitate training and development opportunities for team members.
Client & Stakeholder Relations
Serve as the primary on-site point of contact for all facilities matters proactively engaging with stakeholders across multiple organizational levels to exceed expectations and build strong effective relationships.
Ensure consistent delivery of services that align with client objectives and organizational standards.
Vendor & Procurement Management
Oversee vendor performance to ensure timely budget-compliant service delivery.
Manage procurement processes in accordance with client guidelines and JLL best practices.
Monitor contract performance initiate re-procurement processes as needed and continuously assess contracts to deliver optimal value.
Financial Management & Cost Control
Drive site financial operations to meet or exceed targets while maintaining strict adherence to JLLs Code of Ethics.
Monitor and report budget expenditure manage purchase order processes and invoice approvals and identify cost-saving opportunities without compromising service quality or output.
Health Safety & Compliance
Maintain a safe working environment through compliance with JLL EH&S policies local statutory regulations and industry safety standards.
Implement and manage RAMS and permit-to-work systems participate in required safety meetings and training and ensure full compliance with fire safety and occupational health requirements.
Operations & Performance Management
Recommend and implement continuous improvement practices and industry best practices.
Maintain building procedures and performance standards meet Critical Environment Management requirements where applicable and provide 24/7 emergency response support as part of a team approach.
Regularly review operations to optimize costs while improving service standards.
Risk Management & Business Continuity
Implement and maintain comprehensive property risk management programs including regular audits.
Develop and maintain disaster recovery and business continuity plans.
Serve as the primary contact for facilities project management and crisis response activities ensuring prompt resolution and proactive identification of potential issues.
Sustainability & Performance
Achieve key performance indicators and service level agreements while promoting sustainable service delivery methods.
Stay current with environmental sustainability and ecological developments actively incorporating these into service activities where appropriate.
Required Qualifications & Experience:
5-10 years of experience in facilities management property management hard/soft services or hospitality
Excellent written and verbal communication skills in local language and English
Proven experience leading and managing teams in complex operational environments
Demonstrated ability in vendor management for specialized services
Strong technical knowledge of building systems (HVAC electrical mechanical BMS)
Experience with Health & Safety protocols risk assessment method statements and permit-to-work systems
Understanding of occupational safety requirements and local regulations
Proficiency with CAFM systems or similar facility management software
Budget management and financial analysis capabilities
Experience with quality management and KPI measurement systems
Preferred Qualifications
Engineering degree or relevant technical certifications (BIFM CAFM or local equivalents)
Experience in manufacturing or laboratory environments
Knowledge of semiconductor facility requirements
Experience with continuous improvement initiatives
Additional language skills (German/Flemish/French as applicable)
Working Conditions
This role requires flexibility for 24/7 emergency response support and may involve travel between sites. The position demands both strategic thinking and hands-on operational involvement in a fast-paced technical environment.
Location:
On-site Brussels BELIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Required Experience:
Manager
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