Shelter Plus Care Program Specialist
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Job Location:
Everett, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Why work with YWCA Seattle King Snohomish
YWCA SKS is the regions largest non-profit organization with a 120 year legacy focused on the needs of women with programs serving 7000 people each year. When you work with YWCA you make a difference.
Were women and BIPOC-led family-centered and supportive of employees. As a full-time YWCA employee (30 hours) youll enjoy a benefits package including medical insurance generous vacation holiday sick leave plans and an outstanding retirement your passion for racial equity and social justice to work apply today!
What Youll Do
The Shelter Plus Care Program Specialist plays a key role in helping individuals and families maintain safe stable housing. This position supports rental assistance programsincluding SPC LTLCHD LTLD Pathways Home PSH and HOMETBRAby completing program intakes processing applications assisting with documentation and collaborating closely with partner agencies case managers landlords and internal teams. This role also includes leading intakes and supporting the Deposit Assistance Program to ensure applicants can access housing quickly and successfully.
This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work as well as working well in non-white environments and championing anti-racism policy are required job skills and core values. As an equal opportunity employer we highly encourage people of color to apply.
Expectations of your role:
- Lead the intake process: screen for eligibility complete required documentation update participant profiles in YARDI/HMIS and issue program vouchers with program briefings.
- Complete annual and interim eligibility reviews and ensure compliance with HUD and YWCA Administrative Plan requirements.
- Confirm applicant eligibility coordinate with landlords track decisions and payments and ensure timely data entry and followthrough on moveins.
- Maintain accurate participant records across YARDI HMIS and other systems.
- Prepare written communication with participants landlords and partners.
- Ensure timely accurate data entry and recordkeeping.
- Collaborate with case managers inspectors landlords and internal staff to support housing stability.
- Coordinate and participate in stability meetings when needed.
- Complete required program steps such as rent reasonableness certifications and check requests.
- Work collaboratively with colleagues support team needs participate in training and maintain dependable communication.
- Maintain positive relationships with partner agencies and internal staff.
Must haves to be successful:
- 3 years of experience in customer service affordable housing property management or social services.
- Experience with intakes eligibility verification or application processing.
- Strong organizational skills and attention to detail.
- Clear communication and customer service skills.
- Familiarity with HUD Section 8 or LIHTC processes is a plus.
- Ability to work independently and as part of a team.
- Commitment to confidentiality and problemsolving.
- Understanding of racial equity and the impacts of racism and poverty.
- Knowledge of property management fair housing laws rental markets and real estate processes.
- Knowledge of issues surrounding homelessness poverty domestic violence substance use and mental health.
- Knowledge of local housing resources including TBRA and affordable housing programs.
- Proficiency in MS Office (Word Excel Outlook PowerPoint).
- Experience with YARDI HMIS or other databasesor willingness to learn.
Hours Rate and Benefits
- Hourly Rate: $28.00
- Hours: 40 hours per week
- Excellent benefits package including medical insurance retirement plan plus generous vacation holiday and sick leave plans. For more information about our benefits please visit:YWCA Careers & Benefits Information
- At the time of hire employees may enroll voluntarily in the Fidelity 403b Plan
- After two years of employment employees are eligible to participate in the YWCA Retirement Fund
Physical Requirements
- Continuously exchanges information through listening and talking with clients agency staff employers representatives of community organizations and other individuals in the community.
- Frequently reaches and grasps in using telephones computers fax machines and other office equipment and supplies
- Frequently lifts and carries up to 5 lbs. of paperwork files and training materials
- Frequently performs close work while updating files reading program information and using computer
- Occasionally kneels bends pushes and pulls in obtaining files in drawers
* Continuously over 80% time Frequently 20-80% time and Occasionally under 20% time
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YWCA encourages applicants with a variety of experiences to apply!
At YWCA we recognize that lived expertise is a powerful asset. This refers to the insights knowledge and skills developed by those who have navigated systems and experienced inequity.
Valuing lived expertise helps build trust with program participants develop culturally responsive programs and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.
Mental Health Considerations
All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms including but not limited to racial trauma domestic violence sexual violence homelessness unemployment and financial hardship. As a result employees are at risk of secondary encourage employees to seek support inside and outside the workplace and maintain self-care routines.
Equal Opportunity Employment
YWCA Seattle King Snohomishis an Equal Opportunity read more about this view theEEO is the LawPoster and thisEEO is the Law Poster Supplement.
For more information
Required Experience:
IC
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
YWCA is on a mission to empower women, eliminate racism & strengthen communities. Learn more about our vision, events, locations & programs.
