Senior Manager Installation
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
KONE India is part of KONE one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow experience to those using our equipment in residential and office buildings hotels public transportation sites hospitals shopping malls and many special buildings
What we are looking for
A competent project management professional accountable for managing the scope schedule and budget of the assigned region. Branch Installation Manager supports the Branch by leading the team of Installation Supervisors. He/she ensures that Installation Supervisors consistently follow the KONE Way and agreed local practices in preparing the installation site ensuring readiness to start installation managing the installation crews and preparing for the customer and maintenance handovers. He/she coaches supports and manages the Installation Supervisors to consistently deliver safe high quality and efficient installations on time and in a way that meets customers expectations.
What will you be doing
Project delivery and Installation
Responsible for Installation capacity planning and accountable for optimized resource (people and tools) utilization
Actively monitors and reports installation performance ensures action on deviations
Supports Installation Supervisors to maintain and manage installation schedules and costs
Is responsible for continuous improvement of safety quality and productivity
Is responsible for managing the quality of installation subcontractors
Supports Supervisors with customer interaction on site as well as with installation related customer disputes and escalations management
Leadership / People management
Manages the competence activities and performance of Installation Supervisors
Proactively manages the capacity of his/her team as per the decisions made in the Sales and Operations planning process
Performs site and process audits within his/her team to ensure compliance with installation methods safety policies and KONE Way / locally agreed practices
Operations management
Ensures that both KONE and subcontracted installers are trained certified competent and capable to carry out their work
Is responsible for making sure that the safety and quality audits are carried out
Is responsible for the development of supervisors Installers and Field Trainers and installation admins.
Performance measures
Safety
Industry incident frequency rate (IIFR)
Lost days due to injury
Safety Audits completion and execution of actions related to the findings
Near miss reporting and execution of related actions
Customer
Net Promoter Index (NPI)
Transactional surveys coverage
Quality
First year call out rate (FYCOR)
Defect-free installations
Early failure rate (EFR) cat 2
Installation quality evaluation (IQE)
Feedback from handover to Maintenance
Financial
Planned resource utilization
Actual labor utilization
Productivity (cost per floor hour per floor field cost accuracy)
Accuracy of financial planning and forecasting (field cost accuracy)
Order book management (3C 5 accuracy)
What do we offer
- Career progression opportunities within a global organisation
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Comprehensive learning and development programs covering a wide range of professional skills
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on Experience:
Senior Manager
Key Skills
- Inventory Control
- Customer Service
- Computer Skills
- Construction Experience
- Management Experience
- Microsoft Outlook
- Auto Service Management
- Computer Literacy
- Siding
- Training & Development
- Cabinet Installation
- Sign Manufacturing
About Company
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral ... View more
