Patient Services Specialist 3- UWMC Northwest Heart Institute

Job Description

UW Medical Center Northwest - Heart Institute Clinichas an outstanding opportunity for a Full-time Days Patient Services Specialist (job profile: Patient Services Specialist 3)

WORK SCHEDULE

• Full-time 100% FTE (40 hours per week)

• Day Shift

• Mondays-Fridays

POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth

PRIMARY JOB RESPONSIBLITIES

• Processes incoming referrals for the UW Heart Institute including clinic visits imaging requests and Cardiac Rehab services

• Schedules patient appointments

• Obtains and verifying demographic and financial information

• Processes patient paperwork

• Triages patient telephone calls to clinical staff

• May provide clinic charges for visit types procedures and surgeries to patients or prospective patients to the clinic.

• May provide estimated charges based on plan of care for purpose of patient deposits when patient is determined to be self-pay. This is done in conjunction with Financial Services and under the direction of the Health Services Manager clinic Manager/Department Administrator.
  Contacts review organizations and insurance companies to ensure prior approval requirements are met before patients enter the system such as pre-authorization and referrals; present necessary medical information such as history diagnosis prognosis and length of stay prior to admissions; provide specific medical information to financial services to maximize reimbursement to the hospital and physicians

• Obtains all necessary medical records diagnostic studies pathology items etc. that are needed for patient care

• Scheduling: Clinic

• Schedule patient appointments by following the appropriate guidelines by clinic department and physician.

• Provides scheduling options for all seven Heart Institute locations

REQUIREMENTS

• High School graduation or equivalent

• AND

• Two years Patient Services Specialist 2 experience

• OR equivalent education/experience

ABOUT UW MEDICAL CENTER-MONTLAKE

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transits light rail station across the street.

Excellence. Exploration. Education.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team.Join our mission to make life healthier for everyon

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.