Overview
Program Manager
Location:Winchester VA or Clarksburg WV (on-site at FBI facilities)
Clearance:Active Top Secret with SCI eligibility
Position Summary
We are seeking an accomplished Program Manager to lead a large multi-site team supporting the FBIs National Name Check Program. This program conducts high-volume name-based background checks by researching designated FBI systems and completing required vetting procedures
The Program Manager serves as the primary interface with FBI leadershipacting as the key point of contact for the CO COR and program officeand is fully accountable for day-to-day contract performance quality production throughput and workforce management across all contractor sites.
Responsibilities
Contract Leadership & Government Interface
Serve as the accountable leader for all contractor activities under the program.
Act as the primary point of contact for the CO COR and government program office; lead regular reviews status briefings and issue resolution.
Ensure full compliance with the contracts Statement of Work (SOW) Service Level Agreements (SLAs) and performance requirements.
Operational Management
Oversee day-to-day program operations ensuringtimelyandaccuratedelivery of all program outputs.
Manage workflow production priorities and resource allocation across contractor teams and locations.
Coordinate with government counterparts to align operational tempo with evolving mission needs including surge requirements.
People Leadership & Workforce Planning
Lead a diverse team of analysts teamleads quality staff trainers and support personnel.
Maintainstaffing coverage across shifts and sites; forecast and plan for changing workload demands.
Oversee recruiting onboarding training and performance management to sustain a high-performing workforce.
Quality Compliance & Risk Management
Partner with quality staff tomaintainstandards for accuracy completeness and policy compliance.
Ensure adherence to applicable federal policies regulations and internal procedures.
Identifyoperational risks propose mitigation strategies and work with government stakeholders to resolve systemic issues.
Program Controls Reporting & Continuous Improvement
Manage program cost schedule and performance baselines; developaccurateforecasts and variance analyses.
Prepare required reports dashboards and narrative summaries for government stakeholders.
Lead continuous improvement initiatives including process optimization technology adoption and operational efficiency efforts.
Qualifications
- ActiveTop Secretclearance; SCI eligibility and ability to successfully complete FBI CI polygraph.
- Bachelors degree in a relevant field (e.g. Criminal Justice Public Policy Business IT Data/Analytics).
- 10 yearsof experience managing complex federal programs including at least5 yearsleading large teams (80 FTE) in an analytical investigative or vetting environment.
- Demonstrated experience managing contracts that support law-enforcement national security or background-investigation missions.
- Proventrack recordoverseeing multi-site operations and meeting stringent SLAs for throughput and quality.
Preferred Qualifications
- Mastersdegree in a relevant field (e.g. Criminal Justice Public Policy Business IT Data/Analytics).
- National Name Check Experience or Experience with analytical FBI programs.
Required Experience:
Manager
OverviewProgram ManagerLocation:Winchester VA or Clarksburg WV (on-site at FBI facilities)Clearance:Active Top Secret with SCI eligibilityPosition SummaryWe are seeking an accomplished Program Manager to lead a large multi-site team supporting the FBIs National Name Check Program. This program condu...
Overview
Program Manager
Location:Winchester VA or Clarksburg WV (on-site at FBI facilities)
Clearance:Active Top Secret with SCI eligibility
Position Summary
We are seeking an accomplished Program Manager to lead a large multi-site team supporting the FBIs National Name Check Program. This program conducts high-volume name-based background checks by researching designated FBI systems and completing required vetting procedures
The Program Manager serves as the primary interface with FBI leadershipacting as the key point of contact for the CO COR and program officeand is fully accountable for day-to-day contract performance quality production throughput and workforce management across all contractor sites.
Responsibilities
Contract Leadership & Government Interface
Serve as the accountable leader for all contractor activities under the program.
Act as the primary point of contact for the CO COR and government program office; lead regular reviews status briefings and issue resolution.
Ensure full compliance with the contracts Statement of Work (SOW) Service Level Agreements (SLAs) and performance requirements.
Operational Management
Oversee day-to-day program operations ensuringtimelyandaccuratedelivery of all program outputs.
Manage workflow production priorities and resource allocation across contractor teams and locations.
Coordinate with government counterparts to align operational tempo with evolving mission needs including surge requirements.
People Leadership & Workforce Planning
Lead a diverse team of analysts teamleads quality staff trainers and support personnel.
Maintainstaffing coverage across shifts and sites; forecast and plan for changing workload demands.
Oversee recruiting onboarding training and performance management to sustain a high-performing workforce.
Quality Compliance & Risk Management
Partner with quality staff tomaintainstandards for accuracy completeness and policy compliance.
Ensure adherence to applicable federal policies regulations and internal procedures.
Identifyoperational risks propose mitigation strategies and work with government stakeholders to resolve systemic issues.
Program Controls Reporting & Continuous Improvement
Manage program cost schedule and performance baselines; developaccurateforecasts and variance analyses.
Prepare required reports dashboards and narrative summaries for government stakeholders.
Lead continuous improvement initiatives including process optimization technology adoption and operational efficiency efforts.
Qualifications
- ActiveTop Secretclearance; SCI eligibility and ability to successfully complete FBI CI polygraph.
- Bachelors degree in a relevant field (e.g. Criminal Justice Public Policy Business IT Data/Analytics).
- 10 yearsof experience managing complex federal programs including at least5 yearsleading large teams (80 FTE) in an analytical investigative or vetting environment.
- Demonstrated experience managing contracts that support law-enforcement national security or background-investigation missions.
- Proventrack recordoverseeing multi-site operations and meeting stringent SLAs for throughput and quality.
Preferred Qualifications
- Mastersdegree in a relevant field (e.g. Criminal Justice Public Policy Business IT Data/Analytics).
- National Name Check Experience or Experience with analytical FBI programs.
Required Experience:
Manager
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