Chief of Staff to the CRO
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 120000 - 160000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
HockeyStack is an Applied AI company on a mission to automate sales marketing and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses partnering with third-party data providers and deploying custom AI research agents. We use this data to power applications that automate high-value high-complexity workflows across the go-to-market and revenue teams. Our core products include:
Marketing Intelligence instantly answers questions like What led to that sudden drop in pipeline
Account Intelligence surfaces next-best actions to help reps move target accounts toward conversion
Since launching in January 2023 weve come through Y Combinator raised a $26M Series A led by Bessemer. Were growing 3 year-over-year have hit multimillion ARR and process over 60 TB of GTM data monthly. Based at our San Francisco HQ we operate fully in-person move fast and hire people who are ready to win.
Your Mission
HockeyStack is growing fast with 3 revenue in the past year a breakout product and customers scaling just as quickly. We are looking for an exceptional Chief of Staff to the CRO to bring structure clarity and operational excellence to a fast-moving GTM organization. This role acts as an execution force-multiplier for the CRO ensuring priorities move forward the revenue team is aligned KPIs are tracked and cross-functional initiatives operate smoothly.
Youll sit at the center of Sales Marketing RevOps and CS driving alignment operational rigor and strategic focus. You should be highly organized deeply analytical able to manage ambiguity and obsessed with making the GTM engine operate at peak performance.
This is a strategic high-visibility role with direct exposure to executive leadership and high-impact special projects.
What Youll Do
GTM Operational Rigor & Structure
Build and maintain the operating cadence for the entire GTM org (weekly revenue meetings pipeline reviews forecast calls QBRs leadership syncs).
Create and enforce organizational structure across Sales Marketing CS and RevOps.
Manage the GTM calendar and coordination across teams.
Ensure clear workflows ownership lines and handoffs exist across the revenue engine.
Identify bottlenecks and implement scalable repeatable processes.
KPI Tracking Reporting & Insights
Own a unified GTM metrics framework across funnel pipeline revenue retention and productivity.
Partner with RevOps to ensure accurate reporting and dashboards.
Monitor KPIs against goals and raise risks proactively.
Turn data into narrative storytelling for CRO-level and board-level communication.
Maintain a constant state of the business perspective for leadership.
OKR Planning Accountability & Execution
Lead the quarterly GTM OKR cycle end-to-end.
Translate CRO priorities into structured workstreams with owners milestones and measurable outcomes.
Maintain cross-team accountability and ensure execution stays on track.
Provide weekly and monthly reporting on OKR progress.
Cross-Functional Alignment & Communication
Act as an extension of the CRO in meetings providing clarity and follow-through.
Ensure the GTM org is aligned with Product People Finance and Ops.
Draft weekly updates strategy docs meeting agendas and operational briefs.
Remove ambiguity across teams by defining expectations and success criteria.
Special Projects With the CRO
Lead high-impact strategic projects that directly influence GTM performance.
Examples include:
Territory & segmentation design
GTM motion redesigns & playbook builds
New product launch strategy
Pricing & packaging analyses
Competitive intelligence & positioning
Strategic partnership research
Manage projects end-to-end: research planning cross-functional coordination execution.
Strategic Support for CRO
Act as a trusted partner to the CRO providing leverage clarity and decision-support.
Build frameworks business cases and presentations for high-stakes conversations.
Anticipate operational risks and help the CRO stay ahead of issues.
Ensure the CROs priorities translate to real outcomes across the org.
What Were Looking For
36 years of experience as a Chief of Staff within high-growth B2B SaaS.
Bring structure and operational rigor to the entire GTM org meetings cadences processes accountability.
Own KPI and OKR systems ensure accurate performance tracking insight generation and quarterly goal execution.
Drive cross-functional alignment across Sales Marketing CS RevOps Finance and Product.
Lead special projects directly with the CRO on strategic initiatives that impact pipeline revenue or GTM efficiency.
Act as a force multiplier for the CRO ensuring priorities move forward decisions are informed and the org stays aligned.
Why Join Now
Were at an inflection point. The product is proven the market is massive and the opportunity is wide open. Youll be joining a company with real traction rapid growth and meaningful backingwhere every person still shapes the outcome. This isnt just a job. Its a chance to build something category-defining with people who care deeply about doing it right.
As part of our San Francisco California-based team the on target earnings range for this role is $120000 $160000 USD annually depending on experience and qualifications.
HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
HockeyStack is an AI powered B2B Revenue Data Platform unifying marketing, product, and sales data, bridging PLG and sales led with attribution and AI predictive insights.
