Digital Product Manager (KB) (18 Months FTC)
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Job Summary
As a Digital Product Manager for Barnets Content Knowledge Base you will play a central role in shaping how the council uses digital data and technology (DDaT) to improve outcomes for residents and customers. Working within the Strategy & Innovation directorate you will lead the development and delivery of a new councilwide knowledge base that brings together content and information from across Barnets services and partners.
Youll operate at the heart of Barnets growing digital functionproviding strong matrix leadership across multidisciplinary teams building productive relationships with stakeholders at all levels and guiding up to five direct reports. A significant part of your focus will be on the councils evolving response to Artificial Intelligence and new technologies ensuring products are welldesigned usercentred and capable of delivering significant efficiencies and financial benefits5.
Alongside product delivery you will contribute to Barnets wider DDaT agenda by offering digital consultancy supporting service areas to understand opportunities adopt digital best practice and embed a digitalfirst mindset. You will help shape the councils digital strategy champion good service design and play an active role in maturing the organisations digital capability governance and ways of working.
This is a newly created role with significant scope to shape how Barnet adopts new technology and offers the opportunity to influence strategy set standards and deliver meaningful impact for residents. It is a hybrid role you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders work together on collaboration discovery and user testing sessions and department days.
You are an experienced digital product professional who thrives in complex multistakeholder environments.
You bring a track record of delivering successful digital products across their full lifecycle ideally with experience in the public sector or similarly servicedriven organisations. You understand modern technology platforms the digital product landscape and public sector best practice.
You are naturally userfocused and outcomesdriven able to translate strategic goals into clear deliverables and practical action. Your leadership style is collaborative and adaptable: youre comfortable guiding multidisciplinary teams working in a matrix structure and drawing on expertise across the organisation to deliver results.
Your skill set combines strong product thinking with excellent communication prioritisation and decisionmaking. Youre able to scrutinise business cases identify savings and make informed recommendations about the direction of digital work. You can confidently develop user stories support services to adopt digital approaches and promote digital principles such as accessibility iteration inclusion and evidencebased design.
Youll be part of a capable team with a growing ability to influence the organisation using new technology and the opportunity to develop your own career whilst delivering innovative solutions.
- 31 days annual leave plus public and bank holidays
- Access to the Local Government Pension Scheme which provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working flexitime job share home working part-time
- A vast range of lifestyle discounts from major retailers supermarkets energy suppliers and more
- Broad range of payroll benefits including cycle to work eye care vouchers travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance
Responsibilities
Required Experience:
IC
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
About Company
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