Neighbourhoods and Communities Manager LBHF623273
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Job Location:
London Borough - UK
Yearly Salary:
£ 56436 - 59574
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Details:
Salary range: 56436 - 59574 per annum
Work location: Fulham Palace Road London W6 8RF
Hours per week: 36.00
Contract type: 3 x Permanent
Vetting requirements: Basic DBS Check
Closing date: 23 February 2026
Interview date: Week commencing 9 March 2026
Contact details for Informal discussion: Declan Teague Head of Neighbourhoods and Communities on or via email on
About the role
Do you believe that excellent neighbourhood services can truly transform lives Are you a confident housing leader who thrives on responsibility accountability pace and purpose
Hammersmith & Fulham Council is seeking an ambitious valuesdriven Neighbourhoods and Communities Manager to lead a newly formed team delivering highquality residentfocused housing services. Created following a major restructure this role offers a rare opportunity to modernise neighbourhood management drive innovation and make a visible difference to the lives of approximately 2000 residents.
Reporting to the Head of Neighbourhoods and Communities you will provide strategic and operational leadership to Neighbourhood and Community Officers supported by a Coordinator. You will oversee the delivery of frontline tenancy and neighbourhood services and ensure your team consistently provides excellent support to residents.
You will lead and inspire a highperforming team committed to outstanding tenancy and neighbourhood management. You will embed a residentfirst culture focused on safety satisfaction and sustainable communities. You will drive service improvement encourage innovation support digital transformation champion modern ways of working and ensure compliance with regulatory standards contributing to the Councils ambition to achieve a C1 rating.
Your remit will include overseeing antisocial behaviour casework estate management fire safety actions and complex tenancy issues. By using data insight and resident feedback you will drive continuous improvement in performance and outcomes. You will build strong partnerships across the Council and work collaboratively with residents community groups and external agencies. This is a highly visible handson leadership position requiring operational grip clear decisionmaking and a strong leadership presence.
Hammersmith & Fulham manages around 12000 council homes and neighbourhood services play a vital role in daily resident this role you will help keep residents safe create cleaner and greener estates respond to antisocial behaviour quickly and compassionately support vulnerable households and improve satisfaction trust and engagement with Council services. The impact of your work will be felt every day by residents colleagues and partners.
The ideal candidate will be an experienced housing professional and confident people leader with expert knowledge of housing tenancy and neighbourhood management. You should be comfortable working at both strategic and operational levels with a strong track record in performance management and service improvement. You will lead with empathy energy and accountability and enjoy delivering change and bringing people with you. Experience within a local authority or social housing environment is highly desirable.
This role offers significant influence and autonomy along with the chance to shape a new service and leave a lasting legacy. The Council is committed to learning development and wellbeing and is proud to be an inclusive valuesdriven organisation that puts residents first. Hammersmith & Fulham welcomes applicants from all backgrounds and guarantees an interview to disabled candidates who meet the minimum criteria. Flexible working is actively encouraged.
If you are ready to lead with purpose improve neighbourhoods and deliver services residents can be proud of the Council would be delighted to hear from you.
Please refer to the Role Profilefor more information.
Role Specific Qualifications:
Youll be educated to degree level (or equivalent experience) and either hold or be willing to work towards a Level 4 housing qualification.
Our People Values:
How we act defines who we are. At the heart of our organisation is a common approach to defining who we are. We are looking for people whocan build this into everything they do.
We are fair
We treat everyone withcompassion dignity andfairness. We value theviews and opinion of others and promote benefits andopportunities for all.
We are caring
We care about our borough anddoing things well. We focus on standards and continuousimprovement; learning fromour mistakes and celebratingsuccess.
We are collaborators
We work together for a bettersociety. We work with ourresidents businesses schoolsthird sector and others forbetter outcomes for everyone.
We are driven
We will only settle for the verybest. We seek to continuallyimprove and put our residentscustomers and businesses atthe heart of everything we do.
Our commitment to you:
At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.
We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.
It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment retention and career progression. We take a proactive approach to equity diversity and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F our workplace ensures that everybody has equitable access to opportunities.
In order to combat discrimination no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age disability gender reassignment race religion or belief sex sexual orientation marriage or civil partnership and pregnancy or maternity unless a Genuine Occupational Qualification (GOQ) applies.
We are committed to safeguarding and promoting the welfare of children young people and adults. We expect all employees workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.
Asking for Adjustments
We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.
If you would like to discuss any adjustments or request the application form in a different format please contact us at or by post to The Town Hall King Street Hammersmith W6 9JU
Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children young people and adults. We expect all employees workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
Corporate Equalities Employment Policy: In order to combat discrimination no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age disability gender reassignment race religion or belief sex sexual orientation marriage or civil partnership and pregnancy or maternity unless a Genuine Occupational Qualification (GOQ) applies.
We are a Disability Confident Employer committed to ensuring that our recruitment and selection process is inclusive and accessible.
Required Experience:
Manager
Key Skills
- Compliance Management
- Administrative Functions
- Oversight
- Administrative Activities
- Administrative Tasks
- Budget Preparation
- Facilities Management
- Daily Operations
- Account Management
- General Ledger Accounts
- Personnel Files
- Administrative Management
- Financial Statements
- Administrative Operations
- Annual Budget
