Government Sales Support Specialist
Share
Job Location:
Minneapolis, MN - USA
Monthly Salary:
$ 15 - 40
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
The Government Sales Support Specialist reporting to the Sr. Government support specialist plays a key role in supporting Agilitis prosthetic and capital government accounts and ensuring the efficient management of federal state and municipal government customer activities. This role focuses on providing high-quality customer service supporting contract and billing processes and maintaining compliance with government requirements. The ideal candidate will possess strong organizational skills a keen attention to detail and a foundational understanding of government accounts.
ESSENTIAL RESPONSIBILITIES
- Serve as a primary point of contact for government account support activities.
- Support all capital and rental billing processes related to government contracts.
- Research track and maintain records of government-related transactions; prepare and distribute activity reports as required.
- Assist in the review and analysis of contracts and purchase orders to ensure alignment with proposals and negotiated terms.
- Collaborate with internal teams to resolve invoicing issues including investigating unpaid invoices and addressing discrepancies.
- Respond to inquiries from Program Managers and customers regarding products services and account details; proactively recommend additional or alternative services where applicable.
- Open and maintain customer accounts; ensure records are accurate and up to date.
- Provide exceptional customer service to both internal and external stakeholders; actively contribute to team success.
- Assist in the preparation of responses to government Requests for Proposals (RFPs) quotes and solicitations.
- Coordinate and process ECAT orders including generating reports tracking revenue and order status and ensuring timely fulfillment.
- Support the maintenance of Agilitis federal schedules and ensure contract compliance and proper recordkeeping.
- Identify opportunities to streamline processes enhance workflows and improve overall service delivery.
- Participate in cross-functional initiatives to enhance contract performance and operational efficiency.
- Maintain organized and auditable documentation for all contract-related correspondence.
- Develop reports and dashboards to communicate order status key issues and milestones to internal stakeholders.
- Ensure compliance with all OSHA HIPAA regulatory and company-specific policies and procedures.
- Perform other duties and projects as assigned.
REQUIRED SKILLS/EXPERIENCE
- Proficiency with Microsoft Office applications including Excel Word Outlook and PowerPoint with the ability to create reports and maintain accurate spreadsheets and databases.
- Strong organizational and recordkeeping skills with keen attention to detail and a high degree of accuracy.
- Excellent verbal and written communication skills including the ability to provide clear status updates to clients leadership and peers.
- Demonstrated ability to deliver exceptional customer service both in person and over the phone.
- Strong problemsolving and analytical skills with reliable followthrough and the ability to anticipate and address issues proactively.
- Proven ability to manage multiple tasks set priorities meet deadlines and perform effectively in a fastpaced environment.
- Ability to interact professionally and effectively with a wide variety of individuals both internally and externally.
- Ability to maintain strict confidentiality and handle sensitive information with discretion.
- Experience in account management preferably supporting government or public sector customers.
- High school diploma or equivalent required; additional education or experience in government contracting is a plus.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race color religion gender identity sex sexual orientation national origin age physical or mental disability genetic information marital status status as a veteran military service or any other characteristic protected by applicable federal state or local civil rights addition Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agilitis investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations or provide proof of current vaccination status based on customer and/or company requirements. If vaccination is required Agiliti will provide specific directions and cover the expense at a participating clinic. Please note this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular full-time non-union employees including: health insurance options for Medical Dental & Vision plans Short- and Long-Term Disability plans Flexible Spending Accounts Health Savings Accounts Life Insurance Options Paid Time Off 401K Saving Plan with employer match Employee Discounts Tuition Reimbursement Daily Pay program Employee Assistance Program and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application please contact
Primary Job Location:
Corporate MNAdditional Locations (if applicable):
Hays KS BranchJob Title:
Government Sales Support SpecialistCompany:
Agiliti
Location City:
Eden PrairieLocation State:
MinnesotaPay Range for All Remote Locations:
$15.84-$40.19This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location experience job-related knowledge skills and related factors. Dependent on the position offered short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agilitis internal or external career site.
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
