Business Operations Manager
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Manager Business Operations
Are you a forwardthinking operations leader who thrives on modernising processes strengthening compliance and data governance and guiding specialist teams to deliver highimpact customerfocused outcomes across the business
About the Role
Were looking for a strategic and influential leader to join us as Manager Business Operations overseeing a broad portfolio that ensures our customer billing and data practices are accurate compliant and highperforming.
In this highimpact role you will act as a change agent leading crossfunctional teams while embedding a peoplefocused performance culture. Youll uplift compliance capability strengthen risk maturity and play a key role in shaping how customer and billing data is managed across the organisation.
What Youll Be Doing:
Leading operational programs that uplift billing collections and compliance performance across the business
Driving a process automation program to increase efficiency and deliver consistent accurate outcomes
Acting as a change agent to modernise processes technology and customerimpacting functions
Managing compliance and regulatory obligations ensuring governance requirements are consistently met
Managing data custodianship and data privacy obligations through safe accurate and strategic use of customer and billing information
Providing leadership across business analysis quality assurance reporting and project delivery
Leading crossbusiness collaboration with key stakeholders to deliver shared outcomes
Driving efficiency and performance through strong KPIs coaching and continuous improvement
Overseeing project management activities and delivering highimpact business initiatives
About You
You are a confident and resilient leader who brings sound judgement analytical strength and the ability to influence across all levels of the organisation. Youre passionate about delivering exceptional customer outcomes while balancing regulatory risk and operational demands.
Youll also bring:
A degree in commerce business or a related field
Substantial leadership experience including coaching and developing people
Substantial experience in policy or regulatory environments or other highly regulated industries
Strong capability in project management business improvement and operational oversight
Highlevel analytical problemsolving and decisionmaking skills
The ability to lead change navigate uncertainty and drive performance in large complex environments
Real benefits that matter
- Real flexibility with options to work from home and flexible work hours
- Two well-being days each year to do whatever you need to do to feel good
- Access to long service leave pro rata after 3 years of service
- Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
- Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.
Sound like a match Apply today
If you are interested in the above opportunity please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.
Applications close 27th February 2026
As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical qualification check police clearance and Australian working rights check.
We reserve the right to withdraw this ad prior to the closing date.
Our commitment to a diverse and inclusive workplace:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background including Aboriginal and Torres Strait Islander people people with disability women youth LGBTQIA folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form can contact a Recruitment Officer at or.
To read our diversity and inclusion statement please visit our website
Required Experience:
Manager
Key Skills
- Disaster Recovery
- Order Management System
- SAFe
- TOGAF
- Business Management
- White Papers
- Investment Banking
- Middleware
- Project Management
- Sharepoint
- Order Fulfillment
- Google Suite
About Company
Water Corporation is the principal supplier of water, wastewater & drainage services to over 2 million people throughout Perth & WA. Learn more.
