Technical Writer, Amazon Leo Security Productivity Infrastructure and Services
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Job Location:
Bellevue, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.
We have a team culture that encourages ownership diversity inclusion and innovation. You will have an opportunity to work across the entire Leo organization implementing and managing various controls along side Leo Security. Leo security owns policy and definition of controls and this role owns the coordination development implementation and change management of controls as well as managing defects and improvements.
Key job responsibilities
Collaborate with service and operational team to optimize and maintain user guides process guides and application configuration documentation while maintaining a high bar for quality.
Triage user feedback and take action to prioritize feedback.
Create and maintain integrated help content and training on the Amazon training service consoles.
Work with internal and external stakeholders to conceptualize and develop content that aids in user adoption of supported services. This can include user documentation graphics training material or interactive storyboards.
Create maintain and edit content for a global and technically diverse audience.
Manage all aspects of the documentation process: planning testing maintaining and delivery.
Use metrics to identify underperforming content and develop plans for improvement.
- Bachelors degree in Computer Science or a closely related field
- Experience as a technical editor or writer of technical documentation working with style guides
- Experience in project management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 82700.00 - 129400.00 USD annually
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
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