Pega Developer (CSSA) – Case Management, Integration & Regulatory Compliance

Job Summary

Synechron is seeking a highly experienced Pega Developer with a CSSA certification to lead the development and integration of complex Pega applications. The role involves designing implementing and supporting scalable enterprise-grade case management and integration services within regulated environments. Your expertise will be instrumental in creating robust reusable and high-performing solutions that streamline case workflows enhance system integrations and ensure compliance with organizational security and governance standards.

Software Requirements

Required:

• Pega Senior System Architect (CSSA) certification (mandatory)

• Extensive hands-on experience in PRPC (Pega Infinity version) development including case types flows stages and SLA management

• Proficiency in PRPC integration services including Data Flows Data Sets and external system integrations

• Experience configuring and debugging Rule utility functions complex reports and reporting solutions

• Technical expertise in Kafka integration including Data Flows Data Sets and external messaging system integration

• Knowledge of Queues Job Schedulers Listeners and Portals for enterprise applications

• Familiarity with CI/CD implementation of Pega solutions through tools such as Jenkins Azure DevOps or similar

Preferred:

• Experience with API management and microservices architecture

• Knowledge of security features and best practices in Pega (e.g. security roles audit logging)

Overall Responsibilities

• Lead the design development and support of case management solutions and integration services using Pega PRPC

• Develop and optimize case types stages steps SLAs and approval flows to support complex processes

• Configure and debug Rule utility functions and reporting to ensure system reliability and performance

• Integrate Pega applications with external systems such as Kafka REST APIs and legacy platforms

• Collaborate with business teams architects and security teams to ensure compliance and security standards are met

• Conduct code reviews enforce best practices and promote reusability across projects

• Support production incidents with root cause analysis and timely fixes

• Support version control and CI/CD pipeline integration of Pega applications

• Drive continuous improvement initiatives and technical innovation in case management and integration solutions

Technical Skills (By Category)

Programming & Rules (Essential):

• Pega Rules (PRPC) development including case types flows stages SLAs and UI rules

• Rule utility functions report configuration and debugging

Frameworks & Integration:

• Data Integration services: Data Flows Data Sets external system integration

• Kafka REST APIs and legacy system integration

Databases & Data Management:

• Oracle SQL Server or other relational databases supporting case data

• Experience with report design and data validation queries

Cloud & Security:

• Basic knowledge of deploying Pega solutions in cloud environments (AWS or Azure preferred)

• Security configuration user access controls and audit log management

Development & Version Control:

• Jenkins or equivalent CI/CD tools for build and release management

• Git or other version control systems

Experience Requirements

• 5 years of experience managing PRPC case management solutions in enterprise settings

• Proven experience implementing integration services (Data Flows Data Sets external APIs)

• Demonstrated success supporting large complex and secure case workflows in regulated environments

• Experience configuring and debugging reports rules and security modules

• Experience working in Agile teams with continuous delivery practices

Day-to-Day Activities

• Develop configure and support case types flows and SLAs supporting enterprise workflows

• Configure and troubleshoot Rule utility functions and report issues

• Lead integration efforts including Kafka REST APIs and legacy system interfaces

• Conduct code reviews performance tuning and security validation

• Address system incidents and perform root cause analysis for continuous improvement

• Collaborate with business analysts and architects to clarify requirements and optimize solutions

• Support system migrations upgrades and deployment automation efforts

• Document system configurations integration points and best practices

Qualifications

• Bachelors degree in Computer Science Information Technology or a related field

• 5 years of hands-on Pega development experience with PRPC (version 8) in enterprise environments

• Pega CSSA certification is mandatory

• Proven experience supporting secure scalable and high-performance case management solutions in regulated industries

• Strong understanding of security classification and audit features within Pega

Professional Competencies

• Deep analytical and troubleshooting skills for complex case workflows and integrations

• Strong communication skills to articulate technical designs and collaborate with stakeholders

• Leadership qualities to guide junior team members and enforce best practices

• Ability to work independently under deadlines and prioritize tasks effectively

• Continuous learner with a focus on innovative case management and platform enhancements

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

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