Senior Site Reliability Engineer

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Summary:
As aSite ReliabilityEngineer you willbe responsible forensuring the reliability availability and performance of ourD365 ERPsystems connectivityand infrastructure. You will collaborate with cross-functional teams to develop and implement strategies to improve system stability automate repetitive tasks and enhance service deliveryand performance.

If you have a passion for delivering reliable high-performance services and thrive in a fast-paced environment wed love to hear from you. Apply now to join our team as a Site Reliability Engineer!

What You Will Do:

• Monitor and troubleshoot production and QA systems to identify and resolve performance scalability and reliability issues proactively.

• Participate in the on-call rotation to provide 24/7 critical incident support for eCommerce platform systems

• Design implement and maintain automated processes and tools to streamline deployment and release processes.

• Collaborate with cross-functional teams to define document and implement operational processes best practices and procedures.

• Implement and maintain system monitoring tools and dashboards to provide real-time insights into system performance and identify potential issues.

• Work closely with developers to identify and fix bugs and performance bottlenecks in the application code.

• Ensure that systems and infrastructure comply with security compliance and regulatory requirements.

• Continuously evaluate systems and processes to identify areas for improvement and implement changes as needed.

What You Will Have:

• Effective Communications: Strong understanding of communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
• Technical Troubleshooting: Extensive knowledge of technical troubleshooting approaches tools and techniques; ability to anticipate recognize and resolve technical issues on hardware software application or operation.
• Performance Measurement and Tuning: Knowledge of system performance testing and programming; ability to monitor measure and optimize system performance and network communication.
• Software Release Management: Knowledge of strategies practices and tools for managing versions and distribution of software products and enhancements; ability to evaluate and improve release management practices and tools.
• Software Reliability Management: Knowledge of software reliability management; ability to develop and use principles methodologies and metrics that increase software product performance and reliability.
  

Considerations for top Candidates:

• Bachelors degree in Computer Science Information Technologya relatedfield or equivalent experience.

• 6 years of experience in site reliability engineering DevOpsQA ora relatedfield.

• Strong experience withMicrosoft D365 or general Azure based services

• Experience with AWS infrastructure and services

• Experience withIaCsolutions likeCloudformationand Terraform

• Experience with CI/CD solutions -Github Azure DevOps

• Strong troubleshooting and critical thinking skills

• 6 years of experience andproficiencyin one or more programming languages such as Python (preferred)Javascript(preferred).

• Solid understanding of networking load balancingonprem hosting solutionsand web application architectures.

• Experience with containerization technologies such as Docker and Kubernetes.

• Excellent problem-solving skills anda strongattention to detail.

• StrongIT and Businesscommunicationskillsand ability to collaborate effectively with cross-functional teams.

Additional Details:

• This position has the option to be based out of either our Chicago IL or Peoria IL offices
• Relocation assistance is NOT available for this position
• Visa sponsorship is NOT available with this position.

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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