Professional Services Specialist

Contract: Permanent Full-time (37.5 Hours per week)

Closing date: 25th February

Recruitment Partner: Katrina

What youll be doing

The role will be field based responsible for supporting and enhancing clinical governance across Boots Opticians.

Our Professional Services team ensures safe effective and patient-focused care across the organisation and supports the continual strengthening of clinical governance.

The position will require travel to Nottingham Support Office as well as additional travel to other locations required.

Key responsibilities

Reporting into the Professional Services Officer you will support a variety of key activities including:

• Developing and maintaining our clinical policy programme ensuring robust standards and controls are in place to protect our colleagues our customers and our brand.

• Reviewing and approving customer and colleague facing material ensuring all content is accurate fit for purpose and compliant with legal and regulatory requirements.

• Monitoring feedback relating to our Locum colleagues highlighting themes and identifying potential areas of risk.

• Managing clinical enquires via Professional Services serving as a key point of contact for clinical governance and regulatory matters and delivering clear expert guidance to teams across the business.

What youll need to have (our must-haves)

• Qualified Optometrist registered with the General Optical Council (GOC)

• Previous experience of working in a clinical governance role

• Experience of policy development within a healthcare organisation

• Knowledge of relevant legislation within healthcare including the Opticians Act GOC Standards of Practice College of Optometrists ABDO FODO and whistleblowing/duty of candour

• Experience of small-medium sized project management

• An excellent writer and communicator

• Must show strong attention to detail

• Ability to engage with a wide range of stakeholders both internally and externally

• Ability to spot trends from data analysis to suggest continual improvement across the business

It would be great if you also have

• Strong IT skills in particular Excel and Powerpoint

Rewards designed for you

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday discounted gym membership life assurance activity passes and much more.

• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

Theres lots more in our benefits and discounts MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

About The Boots Group

The Boots Group is a trusted leader in healthcare pharmacy and retail operating across 11 countries - including the UK Ireland Thailand and Mexico. The Boots Group brands - including Boots Boots Opticians No7 Beauty Company Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Whats next

If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.