Documentation Specialist Content Specialist
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
- Application Deadline: Feb. 28 2026
- Vienna
- Hybrid
- Yearly salary: $60 - $72
Job Description
Responsibilities
Ensure project deliverables are met in accordance with customers expectations timelines & budget constraints
Build and maintain relationships with team members management key stakeholders and/or external contacts (vendors etc.)
Collaborate with project team members to ensure alignment with departmental efforts
Lead conduction of research and preparation of reference material
Contribute to learning and curriculum development by providing support in content design: storyboarding eLearning content creating job aids root cause/task analysis to report scope of performance support
Ensure effective management of projects from inception through implementation
Identify communicate and resolve technical tactical and operational project issues and risks
Interview business owners to determine task objectives requirements and needs including complex intranet resources
Maintain documentation library to ensure currency of processes
Make recommendations on content requirements for search engine optimization (SEO) based on member experience competitive research and subject matter expertise
Participate on cross-functional training team to establish and maintain a community of practice
Provide training to end user in the use of electronic manuals and reference material
Review content requirements for initiatives and recommends to business owners processes to be completed in order to achieve their objectives and avoid gaps
Review proposed policy and procedure changes for technical adequacy completeness compliance to regulations
Administer and Develop eNet content
Conduct and/or facilitate user acceptance testing to include developing and executing test cases communication with project teams validating and documenting results - Lead
Ensure clear concise and effective communication of material
Interact with various sub-teams to determine user requirements and specifications
Lead guide and mentor less experienced staff
Manage client expectations up to and including all executive level leader
Recommend strategy for communications
Review intranet content to ensure consistency accuracy timeliness relevance to corporate initiatives and adherence to branding guidelines
Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
Write online reference material instructions and communications
Act as supervisor/manager in the incumbents absence
Perform other duties as assigned
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
