Job Description:Technical Delivery Manager 8 Years
Lead manage anddrivea world-class engineering team
Lead forward our Retail SaaS multi-tenant platform ensuring it remains scalable secure reliable and operationally mature
Take ownership of platform reliability and operations ensuring we maintain 99.5% production uptime
Own execution across the team: ensure priorities day-to-day work and projects are delivered on time with high quality
Drive consistent engineering execution (planning sprint cadence delivery predictability dependency tracking)
Track maintain and report progress on OKR initiatives ensuring measurable outcomes and delivery transparency
Provide strong stakeholder management ensuring alignment and clear communication across Engineering Product Support and business leadership
Improve operational excellence across the platform:
incident readiness and ownership
runbooks escalation paths post-incident follow-ups
reducing manual operational toil through automation
Support the execution of our FinOps program helping improve cost visibility accountability and cost optimization across teams
Contribute to building scalable ways of working in a squad/tribe environment including clear interfaces and ownership
Participate in hiring onboarding and growing engineering talent as the organization expands
8 years of experience in IT / DevOps / Platform Engineering
Strong track record of successfully leading developing and managing engineering teams (formal or informal leadership experience)
Hands-on experience working with DevOps methodologies and practices (CI/CD automation monitoring infrastructure-as-code)
Very strong infrastructure and cloud knowledge particularly with Microsoft Azure and AWS
Exceptional communication skills ability to align technical and non-technical stakeholders communicate clearly in high-pressure situations and drive outcomes
Experience with Kubernetes Terraform monitoring stacks and cost optimization tooling
Experience operating SaaS environments (ideally Retail) with production responsibilities and high reliability requirements
Strong mindset for building scalable internal platforms and reusable engineering standards
Experience with enterprise Security Certifications such as SOC2 is preferable
Required Experience:
Manager