Business Process Analyst 2

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

You are required to submit your resume as an attachment with your online employment application.

Responsibilities of the Business Process Analyst 2 include but are not limited to:

Gathers and analyzes information and data gathers and analyzes business requirements recommends solutions and performs user acceptance testing.

Works closely with stakeholders such as Scratch-Off ticket and Draw game subject matter experts.

Provides crucial support to various Ohio Lottery Commission Offices including Product Innovation Finance Sales Racino Operations and Marketing.

Assists with gathering gaming system data and analytics.

Assists in supporting the Internal Control System balancing and reconciliation systems and Internal Agent Database.

Supports the growing library of Scratch-Off and Draw Online games including:

o Scratch-Off game loads verifications and testing.

o Implements Draw games from initial specifications to product delivery which also includes updates promotional requests and content verification.

o Reviews and verifies updates and communication methods for gaming system hardware gaming terminals and peripherals.

Supports and tests a variety of cashing applications utilized by customers.

Tracks and resolves gaming system vendor incidents.

Develops project management skills.

A solid knowledge and understanding of software development processes procedures user acceptance testing methods and tools is important.

Works as part of a team to accomplish goals and objectives.

Learns and acquires new skills through attendance at trainings workshops and conferences.

Assists in the mentoring of Business Process Analyst 1s.

Performs other duties and works on special projects.

Job duty knowledge skill and ability statements at a lower-level are understood to be able to be performed at any higher level.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

60 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes projects and procedures working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or completion of associate core program in computer science information systems or business administration; 42 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes projects and procedures working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or completion of undergraduate core program in computer science information systems or business administration; 36 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes projects and procedures working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

-Or equivalent of minimum class qualifications for employment noted above.

Job Skills: Information Technology Software Development/Implementation Technical Documentation Systems Analysis Testing Procedures Analyzation Problem Solving Critical Thinking Teamwork

Work location is currently in Strongsville Ohio. The work location will be moving to Glenwillow Ohio later in 2026.

About Us:

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business more than 50 years the Ohio Lottery has been building an amazing organization committed to growth and giving back and having fun while doing mission is:Supporting education by offering entertaining gaming experiences. Our vision is:Investing in Ohios students and communities through gaming innovation.

We are looking for smart passionate and creative people to join our team and help us achieve our embrace challenge foster an inclusive culture and value integrity innovation and winning.

Clickhereto visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn Facebook Twitter Instagram and YouTube!

If you are ready to playCome join us!

OCSEA/AFSCME bargaining unit position.

Promotional/lateral transfers honored pursuant to the bargaining agreement.

EXTERNAL APPLICANTS INVITED

UNUSUAL WORKING CONDITIONS: Normal working hours are 8:00 am-5:00 pm. Hours may change with notice based on operational need.

NOTE:

You are required to submit your resume as an attachment with your online employment application.

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Start date immediately.

This position is non-exempt (eligible for overtime) from the Fair Labor Standards Act.

The applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. If an interview is offered supporting documentation/paperwork (e.g. college transcripts DD Form 214 for veterans copy of pertinent license or certifications etc.) will be required at the time of the interview.

New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.

Internal and external applicants please submit ADM-4268 (Civil Service Application) to the Ohio Lottery Office of Human Resources no later than 11:59PM of the posting deadline date listed. Applications received after 11:59PM on the designated deadline date will not be considered. Applications must be submitted online at Paper applications will not be accepted or considered. All questions concerning employment opportunities with the Ohio Lottery should be directed to the Ohio Lottery Office of Human Resources at You may also call the TDD number at 1- (toll free). The Ohio Lottery does not discriminate on the basis of race religion color sexual orientation national origin ancestry age sex gender identity or expression mental or physical disability genetic information veteran status and/or military status in employment or the provision of services. NOTE: Those who are contacted for an interview should inform the Ohio Lottery Office of Human Resources as soon as possible if as a result of a disability they will need an accommodation to participate in any phase of the interview process. Such notice will not affect your eligibility to apply for this position.

BACKGROUND INFORMATION

CONVICTION OF A FELONY OR A MISDEMEANOR OF THE FIRST SECOND OR THIRD DEGREE WHICH INVOLVED GAMBLING FRAUD OR MISREPRESENTATION THEFT OR ANY CRIME OF MORAL TURPITUDE PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION AS LONG AS THE RECORD OF THE CONVICTION HAS NOT ALREADY BEEN SEALED. ORC 3770.021

EMPLOYMENT CONTINGENT UPON SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK AS REQUIRED BY SECTION 3770.02(D) OF THE OHIO REVISED CODE.