Account Director Wedding & Social Events

JOB SUMMARY

Are you curious outgoing and warm If so Pier One Sydney Harbour is looking for you to join our team!

We believe in the power of personality and style to deliver mind-blowing service to our guests rather than following a standard hotel script.

We are looking for an experienced industry professional eager to grow and develop your career with Pier One Sydney Harbour and the endless opportunities for motivated and skilled individuals await within Marriott International.

Located under the iconic Sydney Harbour Bridge our five-star hotel boasts 189 premium rooms and suites offering a truly luxurious experience on the vibrant heritage waterfront pier along with ten wonderful event spaces where you can truly embrace the vision and capture the hearts and dreams of future wedded couples.

Pier One Sydney Harbour is not just a workplace; its a place where you can showcase your talents and make a real impact on our guests experience.

We work every day to elevate our associates experience.

As Account Director Weddings and Social Events youll take the lead by driving the business forward identifying ways to grow and develop the wedding and social events business and be responsible for delivering the event from enquiry to execution seamlessly. Your focus will be on building lasting value-driven relationships with customers creating tailored solutions that meet their needs capture their hearts and deliver the dream ensuring that we exceed their expectations and leave lasting memories. You will work closely with various teams taking ownership of day-to-day sales operations and strategic initiatives all while achieving sales goals and driving long-term success.

Some of your Key Responsibilities:

• Commercial delivery of wedding and social event revenue
• Hand over weddings to Event team for delivery
• Own the Pier One relationship with wedding suppliers stylists florists and furniture suppliers
• Attend Wedding trade shows and strategise your own events to increase conversion
• Build lasting and memorable relationships that generate sales opportunities
• Work collaboratively with other sales channels to deliver revenue
• Provide end-to-end client wedding and social event sales from initial inquiry to presenting a proposal site inspection contract invoicing reporting through to event orders and supporting team execution of the event on the day.
• Execute and support the operational aspects of business booked (e.g generation proposal writing contract customer correspondence).
• Use knowledge of Market Trends and Target Customer Information to maximize revenue
• Identify new business to achieve personal and location revenue goals.
• Close the best opportunities for the location on market conditions and location needs.
• Support the companys service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience.
• Provide excellent customer service consistent with the service basics of the company and sets a positive example for guest relations.
• Interact with guests to obtain feedback on product quality and service levels.

Benefits Perks & Rewards:

• Full time contract.
• Free delicious duty meals including one barista coffee a day!
• Amazing water views in a unique location just under the Harbour Bridge with glimpses of the Opera House.
• Numerous activations and events to connect with your colleagues.
• Free In-house laundry for all your work clothes.
• Exclusive associate discounts on food and beverage and hotel rooms (including all properties within Marriott International) for you your family and friends.
• Grow develop and progress with internationally recognized training programs unlimited strategic development and exciting career opportunities within the Marriott International.
• Genuine care for associates physical emotional and financial wellbeing through our employee assistance program.

What we value for this role:

• 2-year degree from an accredited university in Business Administration Marketing hotel and restaurant management or related
• 3 years of experience in the sales and marketing or related area.
• Demonstrated skills in adaptability communication problem solving and decision making and driven for results.
• Youll think outside the box and have an open-minded personality.