Crime and Trend Intelligence Officer (Term-Limited Employment)

Salary range is $81K to $144K with a midpoint of $98K. New hires typically receive between minimum and midpoint however we may go slightly higher based on experience internal equity and market.

Sound Transit also offers a competitivebenefits packagewith a wide range of offerings including:

• Health Benefits: We offer two choices of medical plans a dental plan and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a 10% of employee contribution with a 12% match by Sound Transit; 457b up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal addition to compensation and benefits youll find that we provide work-life balance opportunities for professional development and recognition from your colleagues.

This is a Term-Limited position with an anticipated duration of 60months.

GENERAL PURPOSE:

Under general direction this role is responsible for analyzing developing preparing and overseeing the content format and production of a wide range of security reports ad hoc queries and data analyses for the Security and Fare Engagement Division. The position supports division management and decision-making by interpreting data using techniques that range from basic aggregation to advanced statistical analysis.

Additionally the role contributes to the preparation of periodic service performance reports for both internal and external audiences. It involves collecting managing and analyzing data from multiple sources to identify patterns trends and potential threats. By transforming raw data into actionable intelligence this position supports law enforcement and security operations with strategic insights that help reduce crime and respond effectively to emerging challenges.

To excel in this role strong analytical skills attention to detail and the ability to work independently are essential. Candidates should have expertise in data analysis and be comfortable working with large datasets. While a background in criminal justice or law enforcement is beneficial it is not strictly required.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional position-specific duties.

• Prepares a wide range of monthly quarterly and annual operational performance reports including but not limited to monthly and quarterly service reports for Security and Fare Engagement management and others; reviews reports and analyses with subject matter experts; performs peer comparison and industry research to evaluate reporting alternatives.
• Attends regularly scheduled meetings with other departments to present data reports
• Collecting and analyzing security data from reports calls for service and other resources data to identify patterns trends and hot spots
• Assists with the development and maintenance of reports as requested by internal partners throughout the agency.
• Facilitate the implementation of data quality standards and adoption requirements in the department. Identify and ensure the resolution of data quality issues such as uniqueness integrity accuracy consistency and completeness in a cost-effective and timely manner.
• Works with agency partners on the support implementation or enhancement of reporting. Coordinates data activities with external partners to ensure consistency of data and integration with Sound Transit (ST) security information.
• Develops tests and implements queries and ad hoc report writing to respond to requests for security information from management employees and public disclosure requests or to validate interpret and verify tactical and strategic deployment of resources and accuracy of system data and reporting.
• Evaluates processes and procedures in assigned areas makes recommendations and assists in the design and implementation of solutions. Demonstrates continuous effort to improve activities decrease turnaround times streamline work processes and work cooperatively and jointly to provide quality seamless service for internal and external customers; makes recommendations for training needed for internal customers.
• Assists with project management functions related to data analysis and data management.
• Serves on assigned committees; partner with other departments on possible reporting and assessment needs; attends and participates in professional group meetings; stays abreast of new trends and innovations in assigned field; maintains awareness of federal state and local regulations and impact of changes on the Agency.
• Maintain the confidentiality of sensitive information.
• Champions and models Sound Transits core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity equity and inclusion in alignment with Sound Transits Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules regulations and procedures pertaining to their assigned duties and responsibilities which could include systems operations and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelors degree in Criminal Justice Crime Analysis or a related field. Three years of experience in intelligence analysis in a medium-to-large organization or closely related work experience; Or an equivalent combination and experience.

Preferred Licenses and Certifications:

• Criminal Intelligence Certified Analyst (CICA)

Required Knowledge and Skills:

• Ability to communicate complex data in a clear and concise manner.
• Strong research skills and attention to detail.
• Knowledge of Office 365 application suite including SharePoint Online.
• Report preparation and presentation using data visualization software (i.e Power BI Tableau).
• Data analytics and presentation and data processing techniques.
• Knowledge of performance measurement concepts.
• Principles and procedures of sensitive record keeping storage and document management.
• Pertinent local state and federal laws regulations and ordinances especially with regards to data stewardship and governance requirements for a public agency.
• Office procedures methods and equipment.
• Developing and maintaining effective working relationships with other department staff management contractors vendors and outside agencies.
• Interpreting policies and procedures to sufficiently administer discuss resolve and explain to staff.
• Applying appropriate analysis judgment logic and communication methods when solving problems.
• Technical documentation and writing.
• Maintaining confidentiality while communicating with tact and diplomacy.
• Preparing and presenting written and oral communication.
• Using information retrieval systems to extract data to produce reports.
• Administrative practices for office management.

Preferred Knowledge and Skills:

• Knowledge of law enforcement procedures and criminal justice systems.
• Understanding of basic programming concepts; familiarity with low-code development platforms (i.e. Power Apps QuickBase).
• Basic understanding of database technology and design concepts; familiarity with Extract/Transform/Load scripting.
• Knowledge of scripting languages such as Python and SQL.

Physical Demands / Work Environment:

• Work is performed in a hybrid office environment.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class.

Required Experience:

Unclear Seniority