Service Manager
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Job Location:
Fredericton - Canada
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Come work for the best! We welcome you to apply today to join our family at Bayview. Here youre able to contribute to our goal of providing an extraordinary experience to all of our clients. At Bayview we set each member up for success by providing comprehensive highly specialized training for each position within our organization complete with on-the-job training and ongoing personal development.
Bayview Trucks & Equipment Ltd. is a Full Service Parts and Sales dealer forKenworthTrucks andKUBOTAfarm and construction equipment with 5 locations in New Brunswick (Saint John Fredericton Moncton Woodstock & Bathurst) and two in Nova Scotia New Glasgow and Dartmouth.
We offer a comprehensive benefits package including:
- Competitive Salary
- Extended Health Care
- Dental Care
- Vision Care
- RRSP Match
- Boot Reimbursement
- Wellness Reimbursement
- Paid training
- Growth Opportunities
Reporting to the Director of Service Operations the Service Manager ensures the comprehensive supervision and coordination of all work in the Truck Service department. They ensure optimal scheduling of staff customers and assets to maximize shop production and customer satisfaction. The Service manager maintains a professional demeanor with all staff and customers at all times and works with the management team in the development of organizational strategies and practices.
Key Responsibilities & Duties:
- Achieve results by communicating job expectations planning monitoring and appraising job results and coaching employees.
- Collaborate with key customers by making periodic visits; exploring specific needs; resolving problems.
- Maintain a safe environment and quality service by establishing and applying organization standards systems policies and procedures.
- Create schedules and staffing requirements based on priorities and ensure submission of accurate and timely payroll documents.
- Utilize work/repair orders systems and processes.
- Maintain a clean and organized work environment 5S and Elite support certified.
Requirements:
- Experience in heavy equipment industry or automotive repair environment. Truck and trailer experience is preferred but not required.
- Experience coaching truck/automotive technicians/mechanics or tradespeople.
- Experience working with OEM warranty process.
- Demonstrated ability to energize empower and engage team to get results.
- Ability to deal with conflict and adversity when leading teams through change.
- Good Organizational Skills
- Knowledge of dealer and fleet maintenance procedures and systems.
Exceptional communication skills suitable for communication across various levels.
All new hires are required to present a Clean Criminal reference check as well as a clean drivers abstract.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Key Skills
About Company
Bayview Kubota is currently hiring the position of KUBOTA Sales & Service Administrator, which will be based out of our Fredericton, New Brunswick location....
