Senior Fleet Management Project Leader

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

As a Senior Fleet Management Project Leader you will be accountable for defining and managing a portfolio of projects to equip fleet managers with the tools they need to deliver an exceptional customer experience. This role is all about leadership communication and cross-functional collaboration. You will engage the Job Site Solutions (JSS) Operations team and Cat Digital to deliver worldclass tools and processes that make fleet management a differentiator for our customers.

Why This Role Is Exciting

Youll be stepping into a space where innovation isnt just welcomedits required. We are building and refining fleet management processes from the ground up through Cat Foresight shaping how fleet management evolves at a global scale. If youre energized by ambiguity passionate about creating structure from complexity and motivated by helping others excel in a dynamic environment this role will feel like home.

What you will do

Develop requirements for fleet management tools and processes:

• Accountable to understand and gather fleet manager input

• Assemble detailed development requirements for Cat Digital product and engineering teams

• Coordinate interactions between JSS Operations and Cat Digital during the requirements development phase

Represent JSS Operations during tool and process development:

• Engage fleet managers throughout the development process

• Serve as the voice of fleet management facing Cat Digital product and engineering teams

• Ensure product development meets time quality and cost objectives

Lead the transition to a Cat Foresight centric fleet management environment:

• Coordinate fleet manager testing of prototype and pilot tools

• Gather fleet manager feedback and translate into enhancements and improvements

• Develop and execute training and change management for production deployment of new tools and processes

What skill you will have:

Technical Excellence: Candidates should bring a foundational understanding of Fleet Management and existing tools familiarity with Cat Digital and exposure to equipment applications across mining quarry and aggregates and waste environments. Understanding of the core responsibilities and daytoday activities of a JSS Fleet Manager is also essential for success in this position.

Customer Focus: Direct customer and/or Cat dealer-facing experience.

Service Excellence: Knowledge of fleet management concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.
Field Support: Knowledge of and experience with providing post-sales support; ability to support maintenance of hardware products.

Top candidates will also have:

• Bachelors degree or equivalent industry experience.

• Background in cross-functional project-based teamwork (product development 6-Sigma 4Dx CPI etc.)

• Experience with Cat Foresight Salesforce and Microsoft applications (PowerPoint Excel Power-Bi).

• Practical application of formal change management processes.

Additional Information:

The primary work location for this role is Tucson AZ or Peoria IL with a requirement to work on-site full-time at a Caterpillar facility.

Domestic relocation assistance is available.

This position will require up to 25% travel.

Visa sponsorship international assignments or payroll transfers are not available for this role.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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