Information Systems Lead

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Summary

Job Description

Essential Duties & Responsibilities

1. Team Leadership & Mentoring

Serve as subject matter expert and the technical escalation point.

Mentor team members through design reviews troubleshooting and skill development.

Oversee the day-to-day activities of the team ensuring tasks are prioritized and completed efficiently.

Coordinate with the Manager to align team efforts with organizational goals and project timelines.

Monitor workloads redistribute tasks as needed and ensure deadlines are met.

Promote best practices across servers storage backups virtualization and identity services.

2. Operational & Technical Ownership

Oversee management of the Windows and Linux server environments Proxmox and VMware ESXi hosts.

Provide directions for Cohesity NetApp and Pure Storage platforms.

Support the administration and maturity of Entra ID.

Ensure reliable backup replication DR and service restoration processes.

Support design testing and documentation of system and cloud services.

Drive automation initiatives aligned with operational standards.

Review work for accuracy completeness and adherence to standards.

Identify opportunities for process improvement and share best practices.

Support the implementation of new tools technologies and workflows.

Handle daily operational tickets and contribute to assigned projects.

3. Collaboration & Communication

Maintain open lines of communication within the team and with other departments.

Partner with Enterprise Services InfoSec and Site Support teams.

Translate business requirements into actionable technical solutions.

Communicate risks timelines and project impacts to the Manager.

Facilitate regular team meetings share updates and ensure everyone is informed of priorities and changes.

4. Strategic & Roadmap Influence

Influence infrastructure modernization initiatives.

Advocate for standards lifecycle policies and continuous improvement.

Assist in selecting new hardware software and cloud services.

5. Performance Monitoring

Track team delivery and progress against technical and operational goals.

Provide constructive feedback and recognize outstanding contributions.

Support the Manager in conducting performance reviews and addressing performance issues.

6. Monitoring Optimization & Incident Response

Use monitoring tools to identify issues proactively.

Optimize infrastructure for performance and cost efficiency.

Lead response to high-severity operational and security incidents.

7. Documentation & Reporting

Maintain comprehensive documentation of systems processes and changes.

Prepare clear and timely reports to keep stakeholders informed and to support audits while ensuring all documentation aligns with established policies and standards.

8. Security and Compliance

Promote and enforce security best practices within the team.

Ensure compliance with company policies procedures and regulatory requirements.

Technical Skills

Virtualization: VMware Hyper-V Proxmox VMWare VDI Horizon

Cloud: AWS Microsoft Azure.

Identity: Entra ID & on-prem Active Directory.

Microsoft 365 ecosystem.

Core infrastructure services: AD DNS GPO and DHCP.

Windows & Linux OS administration/Troubleshooting.

Backup & storage: Cohesity Veeam NetApp Pure.

Automation/scripting: Python Bash PowerShell.

Monitoring: Zabbix Grafana SolarWinds.

Physical Requirements

Prolonged computer use.

Occasional lifting of IT equipment up to 40 lbs.

Travel Requirements

Travel may be necessary typically ranging from 10% to 15%.

Leadership & Operational Skills

Strong troubleshooting ability

Experience with task prioritization and delegation.

Experience building skills matrices and mentoring teams.

Experience with ITIL framework and best practices for Change Incident and Problem Management.

Experience in architecting and managing infrastructure.

Strong knowledge & experience in business sites and processes.

Experience supporting disaster recovery high-availability architectures and enterprise security frameworks is strongly preferred.

Qualifications

B.S. degree in information systems Computer Science or related field.

8 years of infrastructure engineering experience including 3 years in a lead role.

Demonstrated expertise in creating and maintaining comprehensive operational procedures service level agreements (SLAs) and detailed knowledge articles.

Proven experience leading server storage Backup and Virtualization technologies.

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Benefits and Perks

Varex Imaging provides competitive pay and benefits to support the financial physical and emotional well-being of the people who make our company successful.

• Medical Insurance

• Dental/Vision

• 10 Paid Holidays

• PTO

• Employee Stock Purchase Plan

• 401K match

• Paid Parental Leave

• Short & Long-Term Disability and Life Insurance

• Competitive Pay

• Flexible Schedules

• Variety of Shift Options

• Free Safety Shoes

• Friendly Work Environment

• On-site Cafeteria Company Nurse Credit Union and Gym

• Free Coffee and Soda

• Tuition Reimbursement

• Employee Referral Program

• Career Advancement Opportunities

• Employee Discounts

• EV Charging Stations

All qualified applicants will receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability.